The Chicken Sandwich Wars Continue

The Chicken Sandwich Wars Continue

April 26, 2021

The Great Chicken Sandwich War began on August 12, 2019. Popeyes introduced its new chicken sandwich.  Chick-fil-A tweeted about its chicken sandwich being the original. Popeyes responded with, “Y’all good?”

This was the beginning of a social media war that brought a great deal of attention to Popeyes’ chicken sandwich.  Other restaurants joined in the social media war, including Wendy’s and Shake Shack.

The attention, along with outstanding initial reviews of the sandwich, led to long lines and shortages of chicken sandwiches at Popeyes.  Demand for its chicken sandwich was so great that Popeyes had to stop selling it to adjust its supply chain to the unanticipated demand.  The chicken sandwich didn’t return until November 3, 2019.

Popeyes’ sales have been boosted by the chicken sandwich, with system-wide sales increasing 19% in 2020.

With the popularity of the chicken sandwich, a variety of competitors have either launched a chicken sandwich, or developed a new chicken sandwich.  These competitors include KFC, Chick-fil-A, Church’s Chicken, Wendy’s, Zaxby’s, BurgerFi, Jack in the Box, Carl Jr., Sonic, Shake Shack, Boston Market, McDonald’s, and Burger King.

The most interesting addition is Taco Bell’s Crispy Chicken Sandwich Taco.  Limited distribution Continue reading

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Setting Priorities for COVID-19 Vaccine Administration

Setting Priorities for COVID-19 Vaccine Administration

March 7, 2021

Setting the priority as to the order in which people will receive a COVID-19 vaccine has received a great deal of attention.  The decision comes down to setting priorities for different groups.

In other words, the decisions are about queue discipline for selection of people waiting in line. Different priorities can result in different outcomes.  In addition, public perception must be considered when setting the queue discipline.

In the US, the CDC has provided guidelines as to the priorities that different populations will have in receiving a vaccine.  These guidelines are not binding on the states, which are responsible for administering vaccines.  However, most states follow some variation of CDC guidelines.

The guidelines start with phase 1a, which includes healthcare workers and long-term care residents.  Phase 1b covers “frontline essential workers,” and those aged 75 and older.  Phase 1c covers adults age 65-74, individuals with underlying medial issues, and “other essential workers.”  Phase 2 covers the remaining population, with possible future guidance from the CDC.


Video Spotlight: 


This post is based on the Continue reading

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Fixing the COVID-19 Vaccine Appointment Scheduling Problem

Fixing the COVID-19 Vaccine Appointment Scheduling Problem

March 5, 2021

 

Frustrated about not having an appointment yet? You have company!

Millions of people have been trying to secure an appointment, and the process is both unnerving and confusing. Demand greatly outstrips supply, which calls for a well-organized system. Unfortunately, in several states, people rush to secure scarce appointments online, either causing the systems to crash or forcing them to refresh their screens continuously until a new appointment opens up. Yet, some states lead in vaccination rates thanks to efficient, one-stop pre-registration systems and coordination with vaccination providers.

 


Video Spotlight: One-Stop, Pre-Registration Site in New Mexico


This post is based on The Conversation article, How to Really Fix COVID-19 Vaccine Appointment Scheduling, by T. Dai, February 22, 2021, and the YouTube video, Covid-19 Vaccine Trackers Show New Mexico Rollout Among the Fastest , by KRQE, January 21, 2021. Image source: Rawpixel.com / Sutterstock.

Discussion Questions:

1. What are the factors contributing to people’s anxiety about securing an appointment?

Guidance: The factors listed in the article include: 1) the high demand relative to supply, 2) the lack of efficient, one-stop pre-registration in many states, and 3) the existence of multiple vaccination providers, each with its own Continue reading

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