Managing Queuing and Capacity at Theme Parks

Designing rides in theme parks is about a lot more than just building something that guests will find fun.  It takes into account many aspects of operations management, including queueing, time and motion study, and capacity planning.


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Toyota Adds Another Electric SUV to US Production

Toyota plans to invest $1.4 billion in its plant in Princeton, Indiana, to assemble an entirely new three-row, battery-electric SUV.

The Indiana plant will add an extra 340 jobs to its existing 7,500 workers.  This announcement follows Toyota’s February 2024 announcement of a large investment in its Kentucky plant, to manufacture a range of electric SUVs using different processes.


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By |2024-06-02T21:23:41+00:00June 9, 2024|Tags: , , |

TSA’s Self-Service Checkpoint

The Transportation Security Administration (TSA) is testing a new self-screening system at the Las Vegas airport.

Many people are comparing the new system to self-checkout lanes at grocery stores. The system uses a virtual agent to answer questions, who do not have to be physically present at the checkpoint.

The system promises to streamline the process and use fewer agents.

The self-screening system also has automated conveyors for luggage screening which can automatically send the luggage for additional screening.

Additionally, the body scanner instructs […]

The Changing Retail Checkout Lane

Worldwide, a variety of approaches are being tried for retail checkout. Many of these approaches are changing how checkout lanes function.

Approaches include facial recognition for payment; scan-and-go with personalized pricing; a smart grocery cart that identifies items as they are placed in the cart; and a smart grocery store with frictionless checkout that allows customers to view and approve their basket.

In addition, one very interesting approach is being tried: the slow checkout lane. Not in a hurry, want to chat […]

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