US Air Travel Disruptions: The Rule Instead of the Exception?
The airline industry has taken major hits since December 2022, and customer anxiety is on the rise over booking new reservations.
In December—during the peak of the holiday season—Southwest Airlines cancelled over 13,000 flights due to an antiquated and unreliable flight scheduling system.
In January, a nationwide ground stop imposed by the Federal Aviation Administration (FAA) over a computer issue forced a 90-minute halt to all U.S. departing flights, leading to over 10,000 delays in one day alone.
January’s grounding […]