Fast Food Changes

Fast food restaurants have made several changes, spurred by the needs of their customers during the COVID-19 pandemic. One of the major changes has been to focus on automation.

An example of automation is the use of apps for ordering. Many restaurants are encouraging customers to order through apps. However, this presents problems in filling orders—specifically getting the food to the customers. In many cases, customers must go through the traditional drive-thru lane—frustrating customers with what is perceived to be unnecessary […]

Shortages from Candy Canes to Chocolate Hearts

First the Grinch struck with a candy cane shortage at Christmas, and now the shortages continue for Valentine’s Day.

High commodity prices, tightened sugar supplies, labor shortages, transportation delays, and supply chain snarls have prevented candy makers from meeting customers’ demand.  Despite manufacturers’ efforts (e.g., sourcing from other suppliers, pulling inventory and production forward), the candy shortage continues, leaving retailers struggling to keep favorites in stock.


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Ford’s Build-to-Order Strategy

Almost every automobile manufacturer has been forced to shutdown production during the pandemic for a variety of reasons. One of the biggest problems has been caused by a chip shortage, as shared in the OM in the News post, Chip Shortage Puts the Brakes on Automakers.

Automakers are rethinking how they run their business. Most are looking at their supply chain, and ensuring the availability of parts. Many are looking at the future with electric vehicles (EVs), and designing […]

Can Starbucks Stave Off PSL Shortages?

A previous OM in the News post discussed how the food supply chain is experiencing shortages. Starbucks has joined the list of companies experiencing supply chain issues.

Shortages have resulted from spikes in demand as customers move towards a new normal, coupled with lingering COVID-19 pandemic issues impacting transportation and production. Almost every industry is affected. As reported in a previous post, computer chips used in almost every electronic product are in short supply. Other shortages […]

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