TikTok Slows Down Starbucks

TikTok has inspired a variety of customized drinks at Starbucks, especially when those drinks go viral. Complicated orders have also inspired baristas to post TikTok videos about what goes into making such complex drinks.

In general, organizations appreciate customers promoting their products on social media. But occasionally, there are unforeseen consequences.

Starbucks strives to keep its drive-thru time around 40-50 seconds. However, some viral video recipes are complicated, which increases the time it takes to make them, resulting in […]

What the Cluck Happened to KFC?

UPDATE 3/5/18: The good news is that 97% of UK restaurants are restocked with chicken. The bad? KFC ran into another shortage, this time of gravy.

Original post:

In the UK, about 800 of the 900 KFC locations were closed on Monday, February 19th, 2018 due to a shortage of chicken.

How could KFC be out of chicken?

Supply chain operations are normally taken for granted, until something fails.  And fail they did.

A combination of events led to the chicken shortage. At the front […]

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