Flawed Covid Data Are Infectious

Flawed Covid data are bad for us and for business.

After two years of fighting Covid, it has become obvious that the methods used to track the number of cases have not evolved with scientists’ and healthcare professionals’ knowledge of the pandemic. Imprecise or incomplete data have affected public reporting of cases, which in turn, has prevented all of us from properly assessing risk and its potential consequences. The situation is particularly difficult for healthcare organizations (and other businesses) that must […]

Fresh and Tasty Airline Food. No Joke!

If you thought that airline food was prepackaged and frozen, you were mistaken.

This article showcases the food preparation at the DC kitchen of Gate Gourmet, the world’s leading provider of airline food. The process is meticulous, and many steps are taken to ensure that the food is made no longer than 24 hours before its delivery to inflight crews. The COVID-19 pandemic has increased safety requirements and has posed new challenges to ensure that the right quantity of the right […]

Flight Attendants Rebel Against the Unfriendly Skies

Reports of passengers’ bad behavior on commercial flights have been all over the news.

This behavior has taken its toll on flight attendants. Already stressed by a myriad of challenges in the workplace, they have had to endure insults, aggressive behavior, and threats from passengers. The pandemic has upended their workload and schedules and made uncertainty a permanent work stressor, but their well-being is critical to the quality of air travel.


Video Spotlight: Reports of Unruly Passengers are […]

Boeing 737 Max Cleared for Flight

On November 18, 2020, the FAA lifted the grounding order for Boeing’s 737 Max airplanes. After two fatal crashes, which were determined to be the result of flaws in a system software upgrade, the 737 Max has been grounded for about 20 months.

Southwest is the largest customer for the 737 Max (though not mentioned in the article, its entire fleet is comprised of 737 models).  34 completed aircraft are in “desert hibernation” in Victorville, CA, awaiting upgrades and FAA certification.  […]

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