Be Your Own Model

Walmart invites you to “Be Your Own Model” and buy more clothes!

As discretionary spending falls, the company is trying to lure customers into buying more of its clothes. Central to achieving this goal is the use of a digital tool that enables shoppers to try on clothes virtually. They can view the clothes on one of the 120 models that looks most like them. Alternatively, they can send their own picture, and the tool will scan their body and show […]

New York Airports: From Disgrace to World Class

La Guardia was often described as one of the worst airports.

Today, it is one of the best airport buildings in the world. After decades of neglect and underinvestment, La Guardia, JFK, and Newark airports are being transformed into world class facilities. It is about time! Incoming tourists’ first impression of New York City was extremely unfavorable and embarrassing to its residents. The challenges involved in the renovations are substantial, but the Port Authority’s determination and efforts to recast New York […]

Flawed Covid Data Are Infectious

Flawed Covid data are bad for us and for business.

After two years of fighting Covid, it has become obvious that the methods used to track the number of cases have not evolved with scientists’ and healthcare professionals’ knowledge of the pandemic. Imprecise or incomplete data have affected public reporting of cases, which in turn, has prevented all of us from properly assessing risk and its potential consequences. The situation is particularly difficult for healthcare organizations (and other businesses) that must […]

Fresh and Tasty Airline Food. No Joke!

If you thought that airline food was prepackaged and frozen, you were mistaken.

This article showcases the food preparation at the DC kitchen of Gate Gourmet, the world’s leading provider of airline food. The process is meticulous, and many steps are taken to ensure that the food is made no longer than 24 hours before its delivery to inflight crews. The COVID-19 pandemic has increased safety requirements and has posed new challenges to ensure that the right quantity of the right […]

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