Restaurant Pricing Tactics

Inflation is hitting restaurants especially hard on the supply side, as they are paying more for ingredients and increased labor costs. From the revenue side, customers impacted by inflationary pressures on food and gasoline are reducing their spending for eating-out.

The combination of increased costs and reduced revenues serves to reduce restaurants’ profit margins.

Restaurants have to seek ways to maintain customer traffic, while still maintaining profit margins. Two techniques gaining popularity are dynamic pricing and barbell pricing.

Dynamic pricing, also referred to as […]

Mass Customization Trend at Quick-Service Restaurants

While Subway moves away from its 57-year mass customization approach for sandwiches, instead emphasizing its Signature Series sandwiches, many quick-service restaurants (QSRs) are adding mass customization.

Starbucks is one such example. Customer demand for customized cold coffee beverages now represents approximately 75% of the chain’s total beverage sales. Starbucks is rolling out a new system called Siren to meet the growing demand for cold customized beverages. This system reduces the time required to produce a customized drink. For […]

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