product quality – OM in the News

In Search of the Perfect T-Shirt Made in the U.S.A.

According to one of Buck Mason’s founders, “there is nothing more essential to the American wardrobe than a white tee.”

The company was started with the objective of making a first-class t-shirt, a well-established product already manufactured by a myriad of competitors worldwide. The majority of the t-shirts are made in the U.S.A. with fabrics also made in the U.S.A. The founders are very involved in the production process and quality control which, they believe, enables them to […]

By Corinne M. Karuppan, Ph.D.|2023-09-11T14:58:50+00:00September 13, 2023|Tags: insourcing, location, product quality, sourcing|

The First Watch Made in the U.S.A. since 1969

J.N. Shapiro’s Resurgence model boasts the “Made in the U.S.A.” label on its movement.

This means that all or almost all the components must be made in the United States. With a combination of science, art, and great attention to detail from design to production, the company hopes to revive the US watchmaking industry and bring back its glory days. As the orders keep coming, the company has expanded its capacity and is optimistic about future growth.

Video […]

By Corinne M. Karuppan, Ph.D.|2023-09-06T23:08:35+00:00September 8, 2023|Tags: competitivness, insourcing, Kano model, lead time, process selection, product quality|

Tupperware’s Slow Descent into Oblivion

The Tupperware party may be over.

Tupperware may soon declare bankruptcy. Declining revenue, lower stock prices, and dwindling cash reserves do not bode well for the future of this iconic brand. The article and video describe how the company mostly relied on brand recognition and failed to recognize and adapt to a changing consumer and business environment. The company has now partnered with Amazon and Target to boost sales, but it may be too little, too late.

Video Spotlight:

By Corinne M. Karuppan, Ph.D.|2023-05-16T22:21:28+00:00May 17, 2023|Tags: bullwhip effect, competitivness, House of Quality, product design, product portfolio, product quality, service quality, strategy|

Restaurants Flex Their Strategic Muscles to Fight Inflation

After COVID, inflation is now a major threat to restaurants’ financial viability.

How have they responded? By relying on their competitive strengths in operations. Big chains have used their size to control purchasing costs, whereas mom and pop restaurants have emphasized their authenticity and superior quality. Both are attempting to maintain customer loyalty and mitigate new threats with existing assets and resourcefulness.

Video Spotlight: Restaurants Grapple with Rising Costs (September 15, 2022, CNBC Television)

This post is based […]

By Corinne M. Karuppan, Ph.D.|2022-12-07T21:49:13+00:00December 8, 2022|Tags: competitivness, economies of scale, mix flexibility, product quality, service quality, strategy, value analysis|