The Chicken Sandwich Wars Continue

The Chicken Sandwich Wars Continue

April 26, 2021

The Great Chicken Sandwich War began on August 12, 2019. Popeyes introduced its new chicken sandwich.  Chick-fil-A tweeted about its chicken sandwich being the original. Popeyes responded with, “Y’all good?”

This was the beginning of a social media war that brought a great deal of attention to Popeyes’ chicken sandwich.  Other restaurants joined in the social media war, including Wendy’s and Shake Shack.

The attention, along with outstanding initial reviews of the sandwich, led to long lines and shortages of chicken sandwiches at Popeyes.  Demand for its chicken sandwich was so great that Popeyes had to stop selling it to adjust its supply chain to the unanticipated demand.  The chicken sandwich didn’t return until November 3, 2019.

Popeyes’ sales have been boosted by the chicken sandwich, with system-wide sales increasing 19% in 2020.

With the popularity of the chicken sandwich, a variety of competitors have either launched a chicken sandwich, or developed a new chicken sandwich.  These competitors include KFC, Chick-fil-A, Church’s Chicken, Wendy’s, Zaxby’s, BurgerFi, Jack in the Box, Carl Jr., Sonic, Shake Shack, Boston Market, McDonald’s, and Burger King.

The most interesting addition is Taco Bell’s Crispy Chicken Sandwich Taco.  Limited distribution Continue reading

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California Bans Gas-Powered Cars

California Bans Gas-Powered Cars

November 2, 2020

California has set 2035 as the deadline for requiring all new automobiles to be zero-emission.

This move will eliminate new gasoline powered vehicles from being sold in California.  Existing gasoline powered cars could still be owned and sold.  The ban will also include medium and heavy-duty trucks by 2045 where feasible.

The measure is estimated to reduce California’s greenhouse gas emissions by 35%.  California’s Governor encouraged other states to join their ban for the good of the environment.  At the moment, over 15 countries already have similar commitments in place.  Additionally, California will not issue new permits for fracking as part of their commitment to the environment.


Video Spotlight: 


This post is based on the Rapid City Journal article, California Moves to End Sales Of New Gas-Powered Cars, by Adam Beam, September 23, 2020, and the YouTube video in the Spotlight. Image source: Prachaya Roekdeethaweesab/Shutterstock

Discussion Questions:

1. What industries will be impacted by the ban?

Guidance: This ban could potentially have a negative impact on automobile manufacturers, and gasoline production and distribution. Continue reading

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KFC’s Limited-Time Menu

KFC’s Limited-Time Menu

September 29, 2019

KFC has been utilizing its limited-time menu by launching 3 chicken sandwiches over the summer and early fall 2019.

In July, the company released its Cheetos Chicken sandwich.  In late August, KFC introduced the plant-based Beyond Chicken sandwich (okay, so technically it isn’t chicken), which sold out in a matter of hours (see our OM In The News post about it.).  And in September, KFC introduced its KFC & Doughnuts sandwich—replacing the bun with doughnuts.

In all three cases, the items were/are available only for a limited time.


Video Spotlight: KFC debuts new chicken and donut sandwich


This post is based on the Washington Post article, KFC’s New Fried Chicken and Doughnut Sandwich Is Terrifying and Delicious, by Emily Heil, September 24, 2019; the Washington post article, KFC’s Cheetos Chicken Sandwich Looks Toxic and Tastes Like A Missed Opportunity, by Maura Judkis, July 17, 2019; and the YouTube video, KFC debuts new chicken and donut sandwich, by WCNC, September 18, 2019. Image source: Pixtal/AGE Fotostock

Discussion Questions:

1. What Operations Management problems does a limited-time menu present?

Guidance: Limited-time menu items presents several problems from an operations management perspective.  One Continue reading

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