Most restaurants offer a variety of entrees. But the House of Prime Rib gives you only one choice—prime rib.
It has been open since 1949, serving only the one entrée. The House of Prime Rib meticulously selects only the best beef ribs, and prepares them to perfection using a 28-day dry age. The ribs are cooked in salt to ensure that all of the juices and favors are sealed in.
This dedication to producing the finest prime rib has led to success […]
What do you imagine making baseballs for the pros looks like?
You might be surprised when you see what really happens behind the scenes at Rawlings. Consistent quality is a priority, and much of the work is labor intensive and done by hand.
(Check out the effect of a pitch clock on Major League games’ cycle times in this OM in the News post.)
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While Subway moves away from its 57-year mass customization approach for sandwiches, instead emphasizing its Signature Series sandwiches, many quick-service restaurants (QSRs) are adding mass customization.
Starbucks is one such example. Customer demand for customized cold coffee beverages now represents approximately 75% of the chain’s total beverage sales. Starbucks is rolling out a new system called Siren to meet the growing demand for cold customized beverages. This system reduces the time required to produce a customized drink. For […]
OM in the News blogged about Subway’s new menu in July 2022. Subway changed its 57-year-old approach of having customers build their own sandwiches, and rolled out 12 chef-inspired Signature Series sandwiches to push customers to order by sandwich name or number.
Now the results are in. The results indicate an 8.4% increase in same-store sales from the quarter a year ago. For September 2022, the results are even better at nearly 11% year-over-year growth.
In 2021, sales improved […]