lead time – OM in the News

Efficiency or Identity? A Dilemma for Fast Food Restaurants

Minimalism is in; Googie architecture is out.

Red roofs, neon golden arches, and other bright-colored structures have practically disappeared from the fast food landscape. They have been replaced by boxy, sleek designs that reflect both cultural and economic trends. Whether or not these new designs are less aesthetically pleasing than their older counterparts is a matter of personal taste. Fast food chains’ primary goal remains to give customers what they want.

Video Spotlight: The Decline of Pizza Hut…What […]

By Corinne M. Karuppan, Ph.D.|2023-03-14T23:06:07+00:00March 15, 2023|Tags: automation, competitivness, delivery, lead time, location, productivity, service design, service quality, strategy, value, waiting lines|

Is Amazon Pushing Its Warehouse Workers Too Hard?

Fast delivery can be taxing for Amazon workers.

The Feds are investigating possible safety issues and failure to disclose injuries at Amazon. Their findings could spell legal trouble for the company. One of the safety hazards allegedly involves an unrealistic pace of work, which resulted in physical injuries. Work pace is often tied to performance standards. Is Amazon guilty of setting an unrealistic work pace or is it unrealistic to assume that all employees can achieve the standards?

Video Spotlight:

By Corinne M. Karuppan, Ph.D.|2022-08-03T19:03:59+00:00August 6, 2022|Tags: competitivness, delivery, job design, lead time, productivity|

Flawed Covid Data Are Infectious

Flawed Covid data are bad for us and for business.

After two years of fighting Covid, it has become obvious that the methods used to track the number of cases have not evolved with scientists’ and healthcare professionals’ knowledge of the pandemic. Imprecise or incomplete data have affected public reporting of cases, which in turn, has prevented all of us from properly assessing risk and its potential consequences. The situation is particularly difficult for healthcare organizations (and other businesses) that must […]

By Corinne M. Karuppan, Ph.D.|2022-05-11T20:01:11+00:00May 12, 2022|Tags: forecasting, inventory management, lead time, service quality, strategic capacity management|

Prefab Is Fab

Prefabricated building modules are trending.

Supply chain disruptions and workforce shortages can wreak havoc on construction projects as their compounded effects lengthen lead times and increase costs. Fortunately, these challenges can make businesses more creative and resourceful. Modular construction with prefabricated units combines the benefits of standardization and flexibility to speed up construction and lower costs. It thus facilitates the successful execution of large projects in an era of uncertainty and inflation.

Video Spotlight: Bathroom […]

By Corinne M. Karuppan, Ph.D.|2022-05-09T20:48:41+00:00May 10, 2022|Tags: focused factory, lead time, process management, productivity, project management, respsonsive supply chain design, shortage, standardization, work force scheduling|