Shorter Wait Times at Starbucks

How long will you wait for your favorite latte concoction at Starbucks?

According to recent surveys, about 5 minutes. That is quite a bit…for you and the company! Long waits annoy customers and are bad for business. Starbucks is trying to remedy the problem with the Siren System. It should reduce wasted motion time, but is it enough to accommodate staff shortages and high levels of customization? Only time will tell.


Video Spotlight: Starbucks to Spend […]

By |2023-10-12T14:19:58+00:00October 8, 2023|Tags: , , , , , , |

The USPS Wants to Deliver its Operations Strategy

The USPS continues its ambitious transformation.

Although the first two years of the ten-year transformation plan have produced mixed results, the Postmaster General wants to forge ahead with the pursuit of excellence in quality, cost, delivery, and flexibility. Because revenues from mail delivery continue to decline, the USPS is targeting shippers, a bold move for a late entrant in the package delivery business. This strategy requires a complete overhaul of the organization. Modernization and streamlining of services and […]

The Chronic Pain of Drug Shortages

Despite repeated warnings that critical drugs have been and will remain in short supply, corrective action has been painfully elusive.

A confluence of factors contribute to the persistence of the problem. These factors have been identified multiple times over the years, but addressing them and their effects on patients’ health requires overall system changes that call for full congressional and business cooperation. The current blog does not cover the policy changes needed for improvement; they are beyond its scope. However, it […]

Arrival’s Van Microfactory Moving to North Carolina

Arrival, an electric vehicle startup with headquarters in the US and UK, has decided to move all of its Van production to Charlotte, North Carolina.

Instead of investing in mega production facilities, Arrival uses a microfactory model that installs assembly cells in existing facilities to build its all-electric vans.  Arrival cited federal tax credit incentives, large market size, and better margins as factors in its decision to focus on the US market.


Video Spotlight:  

By |2022-11-13T07:18:35+00:00November 15, 2022|Tags: , , , , , |
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