“Keep It” Policy Increases

In the past, many retailers have used a “keep it” return policy, where customers are allowed to keep an item they want to return.

“Keep it” use is increasing. In 2022, 26% of major retailers used this approach, but in 2023, 59% have used a “keep it” policy.

The issue revolves around the amount of returns, and the cost of returns. In the US, it is expected that $173 Billion worth of merchandise will be returned. The average return costs $30. As a […]

Target’s Return to Lean Inventories Is Lucrative

Is Lean Back?

With the COVID-19 pandemic, disruptions in the supply chain and shortages cast doubt on the viability of lean inventories. Facing a surge in demand in 2021, retailers tried to replenish their empty shelves with large orders and increased inventory capacity. As demand subsides and is expected to peak “softly” during the 2023 holiday season, Target has shrunk its inventory levels. The cost reduction has enabled the retail giant to show profits despite lower sales.


Video […]

By |2023-12-11T23:22:11+00:00December 13, 2023|Tags: , , , , |

Retail Inventory Levels: Stabilized In Time for the Holidays

Retailers over the last few years can relate to the fairy tale of Goldilocks and the Three Bears.

Over the past few years, retail companies such as Walmart, Target, Kohl’s and Abercrombie & Fitch battled inventory levels that were too low, too high, and now (hopefully) just right.

They faced multiple years of lower inventory levels driven by pandemic challenges including reduced production, port congestion, driver shortages, and labor constraints.

Those low-inventory years were followed by higher inventory levels due to reduced […]

Direct-to-Consumer Caskets Disrupt Traditional Business Model

The old saying “there’s nothing certain in life except death and taxes” may still be true, but more options now exist regarding the cost of burying a loved one.

Traditionally in the United States, a family purchases a casket upon the death of their loved one, as part of the arrangements made with a funeral home. Funeral homes provide both tangible products (such as a casket) and intangible services (such as preparing the body for viewing and burial).  The combined total […]

Go to Top