The Impact of COVID-19 on Hospital Resources

The Impact of COVID-19 on Hospital Resources

March 11, 2021

 

 

Healthcare professionals are often described as the heroes of the COVID-19 crisis.

For more than a year, they have shown a remarkable resilience. Under extreme duress, they have expanded their skill repertoire and stretched their own physical and emotional limits to provide complex and compassionate care. The article underscores the difficulty of formulating capacity plans to  respond quickly and effectively to successive surges in demand while normal revenue streams are constrained.

 


Video Spotlight: Burnout in the ICU


This post is based on The New York Times article, See How Covid-19 Has Tested the Limits of Hospitals and Staff, by J. Keefe, Y. Parshina-Kottas, & S. Fink, February 23, 2021, and the YouTube video, COVID-19: Doctors and Nurses Talk about Burnout as Another Wave Hits U.S., by TIME, November 23, 2020. Image source: Chaikom/Shutterstock.

Discussion Questions:

1. Describe the capacity plans needed to deal with sudden increases in demand volume and mix?

Guidance: To overcome the increased utilization of ICUs around the country, new areas have been repurposed and can accommodate COVID-19 patients. The staffing of these expanded ICUs has been more challenging. ICU care requires specialized personnel. As a result, pulling Continue reading

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The Incredible Shrinking Store

The Incredible Shrinking Store

Threatened by online shopping, large retail stores are attempting to change their image and downsize their facilities. Sears, Macy’s, Target, Walmart, etc. are opting for smaller, focused stores with fewer product lines, fewer brands, and contained layouts.

Lower real estate costs are an obvious benefit, but the challenges of meeting customers’ existing expectations and needs for variety are daunting. Sears is experimenting with a combination of reduced product offerings on its premises and access to an expanded inventory via computer kiosks throughout the store.

This post is based on the Boston Globe article,  Can the Rapidly Shrinking Store Save Legacy Retailers?, by A. Bhattarai, December 26, 2017.

Discussion Questions
1. What are the external factors that have led large retailers to downsize their brick-and-mortar stores?

Guidance: Factors include fierce online competition forcing cost reductions, changing markets (demographics, location, and preferences), and new technologies to display products within the store.

2. Many large retailers need to attract customers with a large variety of products and low costs. Are there trade-offs?

Guidance: On one hand, smaller facilities enable legacy retailers to cut costs and be more competitive; on the other, they limit the number of brands and product lines Continue reading

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