competitivness – OM in the News

The First Watch Made in the U.S.A. since 1969

J.N. Shapiro’s Resurgence model boasts the “Made in the U.S.A.” label on its movement.

This means that all or almost all the components must be made in the United States. With a combination of science, art, and great attention to detail from design to production, the company hopes to revive the US watchmaking industry and bring back its glory days. As the orders keep coming, the company has expanded its capacity and is optimistic about future growth.

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By Corinne M. Karuppan, Ph.D.|2023-09-06T23:08:35+00:00September 8, 2023|Tags: competitivness, insourcing, Kano model, lead time, process selection, product quality|

The USPS Wants to Deliver its Operations Strategy

The USPS continues its ambitious transformation.

Although the first two years of the ten-year transformation plan have produced mixed results, the Postmaster General wants to forge ahead with the pursuit of excellence in quality, cost, delivery, and flexibility. Because revenues from mail delivery continue to decline, the USPS is targeting shippers, a bold move for a late entrant in the package delivery business. This strategy requires a complete overhaul of the organization. Modernization and streamlining of services and […]

By Corinne M. Karuppan, Ph.D.|2023-06-19T21:16:03+00:00June 21, 2023|Tags: automation, bottleneck, carbon footprint, competitivness, delivery, JIT, logistics, process management, productivity, service quality, strategy, supply chain management, sustainability|

Tupperware’s Slow Descent into Oblivion

The Tupperware party may be over.

Tupperware may soon declare bankruptcy. Declining revenue, lower stock prices, and dwindling cash reserves do not bode well for the future of this iconic brand. The article and video describe how the company mostly relied on brand recognition and failed to recognize and adapt to a changing consumer and business environment. The company has now partnered with Amazon and Target to boost sales, but it may be too little, too late.

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By Corinne M. Karuppan, Ph.D.|2023-05-16T22:21:28+00:00May 17, 2023|Tags: bullwhip effect, competitivness, House of Quality, product design, product portfolio, product quality, service quality, strategy|

A Pioneer of Online Journalism Falls off the Digital Platform

Another news organization is succumbing to the brutal demands of digital publishing.

BuzzFeed quickly went from an original and somewhat eccentric media outlet to a well-known publication with a respected news division. It pioneered ways of engaging younger readers, included serious articles as well as celebrity news, and exploited the potential for stories to go viral on social media with click-driven headlines.

As it expanded its news division, BuzzFeed failed to generate the revenues necessary to sustain a world class news operation. […]

By Corinne M. Karuppan, Ph.D.|2023-05-05T00:46:08+00:00May 5, 2023|Tags: competitivness, House of Quality, job design, lead time, service quality, strategy, virtual service|