Metrics and Biometrics
This is your Monday OM in the News roundup! Follow the links to recent posts from our faculty contributors, including suggested questions for class discussion.
This week’s focus: how metrics and biometrics affect customer wait times and supply chain efficiency.
Mining for Data Gold with Supply Chain Metrics
Companies can dig deeper into operational data to create more precise metrics for continuous operations improvements. This McKinsey report suggests three principles to guide executives toward competitive insight through data. Read more…
Biometrics May Reduce […]