CosMc’s Stellar Chicago Debut

Judging from the long lines, customers think McDonald’s new brain child, “CosMc’s,” is out of this world!

Using a retro character from the ’80’s as the new store mascot, McDonald’s launched the first CosMc’s location in Chicago in December 2023.  Customers have been flocking to the new beverage and small snack format store ever since.

Ten more locations are slated to open in Texas this year.


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Shein Inks Deal for In-Store Presence

Customers of Shein will soon be able to go beyond online shopping to experience shop-in-shops and in-store returns in Forever 21 locations across the U.S..

Shein’s partnership with Forever 21 will establish both physical and online spaces for the fast-fashion retailer, accelerating cross-selling at Forever 21’s mall stores and Shein’s online marketplace.

(To learn more about Shein, see our previous post about Shein and fast fashion.)


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By |2023-09-10T10:38:06+00:00September 10, 2023|Tags: , , |

US Air Travel Disruptions: The Rule Instead of the Exception?

The airline industry has taken major hits since December 2022, and customer anxiety is on the rise over booking new reservations.

In December—during the peak of the holiday season—Southwest Airlines cancelled over 13,000 flights due to an antiquated and unreliable flight scheduling system.

In January, a nationwide ground stop imposed by the Federal Aviation Administration (FAA) over a computer issue forced a 90-minute halt to all U.S. departing flights, leading to over 10,000 delays in one day alone.

January’s grounding […]

L’Oréal’s Mechanized Lipstick Applicator

For people with limited hand and arm mobility, L’Oréal’s computerized make-up applicator will allow them to steadily and precisely apply lipstick, with confidence and independence.

The applicator is in the pilot testing stage with Lancôme, part of the L’Oréal Luxury Products division. It may be a welcome invention for many of the 50 million people globally who have limited fine motor skills.

L’Oréal is among the 4% of beauty and personal care brands that design products for the physically disabled.


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