Contaminated Baby Formula: The High Costs of Poor Quality
At the Sturgis plant, contaminated baby formula led to serious illnesses and a crippling shortage (see earlier post).
Sloppy procedures, deficient product testing, and a company culture prioritizing output quantity over quality were the precursors to a widespread crisis that could have been prevented. The FDA’s nonchalance and a lack of swift, corrective action have imperiled the lives of many and cast doubt that all root causes of the problems have been eradicated.
