Be Your Own Model

Walmart invites you to “Be Your Own Model” and buy more clothes!

As discretionary spending falls, the company is trying to lure customers into buying more of its clothes. Central to achieving this goal is the use of a digital tool that enables shoppers to try on clothes virtually. They can view the clothes on one of the 120 models that looks most like them. Alternatively, they can send their own picture, and the tool will scan their body and show […]

Problems with Free Returns

As the cost of returns continues to rise, retailers are looking for ways to reduce or recapture their costs. In 2021, the e-commerce returns rate hit an all-time high of 20.8%–up from 18.1% in 2020. The cost of online returns averaged 21% of order values.

In addition to the cost, there is the impact on the environment for returns (see “The Dark Side of Online Returns”). Many products are sent to the landfill, and there is the consumption […]

By |2022-07-27T04:57:52+00:00August 2, 2022|Tags: , , , |

Excess Retail Inventory

The COVID-19 pandemic has had lasting disruptions on inventory levels and supply chains for retail stores.

A combination of changes in demand for certain items based on being quarantined, as well as disruptions in shipping and production, led to inventory shortages. In many cases, inventory was delayed and arrived late and out of season.

Demand then changed due to a re-opening of the economy. This fluctuation resulted in combinations of shortages and excess inventories.

Now, add in the inflation on essential items, such […]

Recalls, Material Shortages and More Lead to Baby Formula Shortages

Nationwide shortages of baby formula have had panicked parents desperately searching to find enough.

The problem has been worsening and is expected to last at least through 2022.  Parents are taking to social media to assist each other in finding alternatives and to help raise awareness about this crisis.


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