TSA’s Self-Service Checkpoint

The Transportation Security Administration (TSA) is testing a new self-screening system at the Las Vegas airport.

Many people are comparing the new system to self-checkout lanes at grocery stores. The system uses a virtual agent to answer questions, who do not have to be physically present at the checkpoint.

The system promises to streamline the process and use fewer agents.

The self-screening system also has automated conveyors for luggage screening which can automatically send the luggage for additional screening.

Additionally, the body scanner instructs […]

The Changing Retail Checkout Lane

Worldwide, a variety of approaches are being tried for retail checkout. Many of these approaches are changing how checkout lanes function.

Approaches include facial recognition for payment; scan-and-go with personalized pricing; a smart grocery cart that identifies items as they are placed in the cart; and a smart grocery store with frictionless checkout that allows customers to view and approve their basket.

In addition, one very interesting approach is being tried: the slow checkout lane. Not in a hurry, want to chat […]

The Demise of Self-Checkout?

Self-checkout has been an ongoing approach by retailers to reduce the need for cashiers and lower costs. However, many retailers are reevaluating their use of self-checkout.

Five Below has reduced the use of self-checkout, especially at stores that have higher “shrink.”  Shrink is a term used to describe “theft and other inventory loss.”  Dollar General is removing self-checkout at 300 stores with the highest shrink.

Target is also making changes to self-checkout in response to high shrink. Self-checkout lanes have […]

Starbucks Adds Incentive for Customers To Bring Their Own Cups

Starbucks Coffee Company is allowing customers to bring their own reusable cup when ordering in the drive-thru, in the café, or with the app.

All company-owned stores and participating licensed Starbucks have implemented the program, which is part of Starbucks’ sustainability commitment to reduce waste by 50% by the year 2030.

Customers receive a ten-cent discount and a member reward of 25 Bonus Stars for bringing their own cup. Starbucks is the first national coffee chain in the United States to allow customers […]

By |2024-01-27T06:40:02+00:00January 26, 2024|Tags: , , , |
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