How long will you wait for your favorite latte concoction at Starbucks?
According to recent surveys, about 5 minutes. That is quite a bit…for you and the company! Long waits annoy customers and are bad for business. Starbucks is trying to remedy the problem with the Siren System. It should reduce wasted motion time, but is it enough to accommodate staff shortages and high levels of customization? Only time will tell.
Video Spotlight: Starbucks to Spend […]
Ongoing supply chain issues have created material shortages and rising input costs for General Mills.
Disruptions of materials such as fats, oils, starch, and packaging have made it difficult to keep up with demand for General Mills’ ready-to-bake products, pizzas, and hot snacks.
General Mills resorted to changing its recipes to keep products on shelves. Increased labor, transportation, and raw and packaging materials costs mean that the company will charge customers more for its products.
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As air travel picks up this summer, passengers are reminded of the frustrations that come with it.
Long lines at the airports, delays, and even cancellations are to be expected. American Airlines passengers are especially affected because the airline is struggling to fill positions that had been eliminated at the height of the pandemic. What seemed like a sensible cost-saving strategy at the time has caused bottlenecks that are now hindering the economic recovery of the company and annoying its customers.
Problems with testing continue, but they may not be what you think.
As the U.S. ramps up COVID-19 testing, the infrastructure to process the test results has become another impediment to containing the virus. A myriad of issues ranging from incompatible technologies to lack of data standardization has delayed the reporting of results. These delays have made it difficult for people testing positive to remember all the people with whom they had contacts before the test, which impairs the ability to […]