Self-Serve Stores Moving to Small Towns

Self-serve stores are becoming more commonplace. We shared in an earlier post that Amazon Go was one of the first implementations of this concept.

Amazon has continued to expand the self-serve store concept in several Whole Food stores utilizing its “Just Walk Out” technology.

Amazon isn’t alone. A variety of companies are offering the technology to create a self-serve store. However, most of these stores or applications are in larger cities.

One problem many small towns face is a lack of […]

Subway’s New Menu

Since Subway came into existence 57 years ago, customers have been able to build their own sandwich.

However, the company recently introduced a new product line, its Subway Series Sandwiches. Customers can choose to still build their own sandwich, or order one of the twelve Subway Series Sandwiches by number or name.

The twelve new sandwiches were selected from hundreds of options. Chef-developed, focusing on recently introduced ingredients, the Subway Series choices were based on digital order data.

This menu change follows last […]

Fast Food Changes

Fast food restaurants have made several changes, spurred by the needs of their customers during the COVID-19 pandemic. One of the major changes has been to focus on automation.

An example of automation is the use of apps for ordering. Many restaurants are encouraging customers to order through apps. However, this presents problems in filling orders—specifically getting the food to the customers. In many cases, customers must go through the traditional drive-thru lane—frustrating customers with what is perceived to be unnecessary […]

Fresh and Tasty Airline Food. No Joke!

If you thought that airline food was prepackaged and frozen, you were mistaken.

This article showcases the food preparation at the DC kitchen of Gate Gourmet, the world’s leading provider of airline food. The process is meticulous, and many steps are taken to ensure that the food is made no longer than 24 hours before its delivery to inflight crews. The COVID-19 pandemic has increased safety requirements and has posed new challenges to ensure that the right quantity of the right […]

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