Health Care

Traditional, Generative and Physical AI in Health Care

Nvidia makes computer chips that could help alleviate the anticipated shortfall of qualified medical professionals in the future.

By 2030, it is expected that 11 million healthcare positions may be unfilled. Medical teams are poised to use AI to help with diagnoses, surgeries, patient care, drug development, and virtual appointments as well as using “physical AI” to perform some of the physical, rather than mental, tasks of health care workers.

Video Spotlight:

A look at how artificial […]

By Lisa M. Spencer|2025-12-28T07:54:28+00:00December 28, 2025|Tags: artificial intelligence, ethics, productivity, service design, waiting time|

Continuous Improvement with AI Black Box Surgery

Will the AI black box become a quality and efficiency enhancing tool of the operating room of the future?

Or will it be perceived as a threat that invites malpractice suits and disciplinary action for medical workers?

New AI technology stands to make significant improvements to surgical processes and patient outcomes when used in the manner intended, but some still have their doubts.

Video Spotlight:

What is an operating room black box? | 90 Seconds w/ Lisa Kim (Sept […]

By Lisa M. Spencer|2024-10-02T05:00:34+00:00October 1, 2024|Tags: artificial intelligence, continuous improvement, efficiency, fail-safing, lean, quality, work design|

How Amazon Pharmacy Achieves Same-Day Prescription Delivery

Amazon Pharmacy has introduced same-day prescription delivery to New York City and Los Angeles by employing innovative technologies.

Amazon uses generative artificial intelligence and machine learning to help on-site pharmacists fill and process prescriptions more quickly and accurately. A robotic arm may be used to fill and/or label bottles. Once verified by a pharmacist, the prescription is delivered via electric vans, e-bikes and other vehicles.

Video Spotlight:

Amazon Pharmacy: How AI is aiding same-day delivery to New […]

By Anita Lee-Post, Ph.D.|2024-05-12T07:58:04+00:00May 12, 2024|Tags: artificial intelligence, continuous improvement, job design, method analysis, productivity, technology, work design|

The Broken Promises of the Patent System

The patent system is outdated.

In the US, a patent protects an inventor by preventing others to manufacture, sell, or use the invention for 20 years. In principle, this is a fair reward which spurs innovation and thus benefits us all. In reality, the system is flawed. It protects the first person that files for a patent, whether the invention works or not. Does the system really foster progress? Could AI exploit its flaws even further?

This post requires students to evaluate […]

By Corinne M. Karuppan, Ph.D.|2023-09-17T02:16:12+00:00September 17, 2023|Tags: competitiveness, new product design, product life cycle|