Ottobots, Assemble! And Deliver.

Passengers at the Cincinnati/Northern Kentucky International Airport can now use their phones to order food and/or retail items and have their purchases delivered to their airport location by a fleet of fully autonomous robots called Ottobots.

Purchases are retrieved by customers from the robot’s secure compartment with a unique QR code that can be scanned by the robot’s camera.  Contactless delivery, fueled by the pandemic, is made possible with Ottonomy’s proprietary Contextual Mobility technology. It enables Ottobots to navigate through crowds […]

Disney Genie: The Next Gen in Managing Lines?

Fast Pass and Max Pass are things of the past. Disney World has rolled out its new queueing programs, Disney Genie, Disney Genie Plus, and individual fees for very popular individual attractions.

Disney Genie is a free program that anyone can access on a phone app to plan customized itineraries and see wait times in real time once guests are in the park.

With Disney Genie Plus, guests pay $15/day at Disney World to access “Lighting Lanes” in some ways that are […]

By |2022-01-18T07:54:04+00:00January 19, 2022|Tags: , , , , , |

Pandemic Speeds the Transition to Virtual Queuing

Will queues become a thing of the past?

Realistically, some queues will still exist post-pandemic, but many that go virtual now for health and safety reasons may stay virtual for efficiency’s sake later on.

Technology is becoming an invaluable tool in keeping customers safe, whether they are waiting to enter a favorite pub, spending time in airports, or seeking urgent care.  Magnetic queuing grids, timed-entry passes, and virtual lines are making waiting safer, more efficient, and more pleasant, and it appears that […]

Amazon One Lets You Pay With Your Hands

How you pay for your items in retail stores is changing.

Walmart is promoting the use of its app to create a contactless payment.  Simply scan your items at any checkout lane, and then use the app on your smartphone.  Hold your phone over the QR code on the register and the app will bill your credit, debit, or gift card.  This helps create a hands-free payment.

Amazon is taking contactless payment one step further.

With the introduction of Amazon One, you no […]

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