TikTok Slows Down Starbucks

TikTok has inspired a variety of customized drinks at Starbucks, especially when those drinks go viral. Complicated orders have also inspired baristas to post TikTok videos about what goes into making such complex drinks.

In general, organizations appreciate customers promoting their products on social media. But occasionally, there are unforeseen consequences.

Starbucks strives to keep its drive-thru time around 40-50 seconds. However, some viral video recipes are complicated, which increases the time it takes to make them, resulting in […]

Ready to Travel Again? Be Prepared for Flight Delays and Cancellations

 

As air travel picks up this summer, passengers are reminded of the frustrations that come with it.

Long lines at the airports, delays, and even cancellations are to be expected. American Airlines passengers are especially affected because the airline is struggling to fill positions that had been eliminated at the height of the pandemic. What seemed like a sensible cost-saving strategy at the time has caused bottlenecks that are now hindering the economic recovery of the company and annoying its customers.

 


By |2021-07-05T19:26:01+00:00July 8, 2021|Tags: , , |

USPS Plans to Deliver Changes to Mail Services

The US Postal Service (USPS) is planning a service overhaul to stem its losses.

The overhaul includes replacing one-to-three-day first-class mail with one-to-five day, consolidating mail processing and postal locations, cutting hours at some retail locations, moving more first-class mail by trucks instead of airplanes, going all-electric for last-mile delivery, and increasing postal rates.

A previous OM in the News post explained additional changes being made, as part of its overall efforts to redesign services, to cut costs and […]

The Post Office Reinvents Itself with Banking and Alcohol Deliveries

Message in a bottle. Money, it’s a hit. Can they save the Post Office?

Loss of revenue from first class mail, competition, and a mandate to prepay retirement benefits 75 years into the future have created a financial crisis for the US Postal Service. Because Congress has shown little appetite to repeal the mandate, many solutions have been proposed to alleviate the financial woes of a well-liked institution. Recently, two proposals have been gaining traction: allow the USPS to deliver alcohol […]

By |2021-04-04T20:28:10+00:00April 16, 2021|Tags: , , , , |
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