Best Value at Airport Security: TSA PreCheck, Clear, or Regular Line?

Which line to choose? There is no easy answer.

We all wish we could skip airport security lines. Yet, they are a necessity. Passengers now have several options to make the experience less “painful,” but these options have themselves become paint points. People pay a fee for TSA PreCheck and an even higher fee for Clear (see earlier post). Recently, the benefits offered by these two programs have become less obvious for passengers with high expectations. Knowledge of […]

Enviva Overestimates Demand for Wood Pellets

In 4th quarter 2022, American company Enviva agreed to buy 800,000 metric tons of wood pellets to expand its supply, betting prices and demand would remain high into the future. The company also made plans to build more capacity.

Power plants in Europe had to seek alternatives to fuel sources from Russia, and with the increasing interest in biomass fuels, Enviva predicted an ongoing increase in demand and price for wood pellets.

A warm winter and conservation in Europe have led to […]

Drive-Thru Confusion Impedes Smooth Flow

Customer confusion is not uncommon in drive-thru lanes.

Increasing demand, and various order types such as in-person, online, and 3rd party delivery, have complicated the drive-thru line. Many restaurants are adding multiple lines to handle demand, adding complication for the customer.

Many Chick-fil-A’s have experienced backups that extend into the street blocking traffic. A new Chick-fil-A in Lafayette, Louisiana, is a recent example. Many of their customers have been driving into the area where employees park. Chick-fil-A employees are working to help […]

By |2023-09-22T05:29:34+00:00September 22, 2023|Tags: , |

Amazon Achieves Its Fastest Delivery Times

Amazon has reported its fastest ever time for Prime deliveries in the second quarter of 2023.

For the 60 largest metro areas, over half of Prime deliveries were same day or next day. Amazon continues to invest in its same-day delivery service–promising to double its same-day delivery facilities in the coming years.

This strategy has allowed the company to gain a 1/3 share of online orders in the U.S, six times that of its closest competitor, Walmart. Amazon also delivered more than […]

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