Restaurants Flex Their Strategic Muscles to Fight Inflation
After COVID, inflation is now a major threat to restaurants’ financial viability.
How have they responded? By relying on their competitive strengths in operations. Big chains have used their size to control purchasing costs, whereas mom and pop restaurants have emphasized their authenticity and superior quality. Both are attempting to maintain customer loyalty and mitigate new threats with existing assets and resourcefulness.
Video Spotlight: Restaurants Grapple with Rising Costs (September 15, 2022, CNBC Television)
This post is based […]
The Strategic Importance of Effective Capacity Management
The adage goes that effective (and efficient) supply chain management extends from “a supplier’s supplier to a customer’s customers.”
Manufacturers are all rushing to “win” the race to electric automobiles. With this comes literally thousands of new and unique parts, of which suppliers may not have the production and/or engineering capacity to meet.
According to Opsahl, “The capacity of a supplier to launch new stuff…isn’t so much dependent on machine tools and production capacity as it is on human […]
Chick-fil-A’s Three-Day Workweek
A Chick-fil-A restaurant in Miami has gone to a 3-day workweek.
As Chick-fil-A restaurants are not open on Sundays, they have created 2 groups—referred to as pods. Each pod works 3 consecutive 13- to 14-hour days, and then has 4 days off. They also have one seven-day stretch of time off per month, and rotate weekends off.
In addition to the employees that are in the pods, they have other employees that follow more traditional schedules.
The 3-day workweek appeals to many workers. While […]