The Changing Retail Checkout Lane

Worldwide, a variety of approaches are being tried for retail checkout. Many of these approaches are changing how checkout lanes function.

Approaches include facial recognition for payment; scan-and-go with personalized pricing; a smart grocery cart that identifies items as they are placed in the cart; and a smart grocery store with frictionless checkout that allows customers to view and approve their basket.

In addition, one very interesting approach is being tried: the slow checkout lane. Not in a hurry, want to chat […]

McDonald’s and Reusable Dine-In Packaging

McDonald’s has 21 reusable containers for dine-in customers in France, including red plastic containers for fries, clear plastic beverage glasses, and white plastic cups for chicken nuggets.

French law mandated these changes, which were implemented in 2023.

While McDonald’s has worked hard over the years to be more environmentally conscious with its packaging, it firmly believes that this new model “doesn’t work.”  Cost, convenience, sustainability, and operational issues related to this law are complex, and the overall impact remains to be seen.


Craft Breweries Choose Simplicity in a Changing Market

After an impressive run, the craft beer industry is shifting gears.

Before the pandemic, the industry grew at a fast pace. To keep up with a market thirsty for new tastes and flavors, breweries continuously innovated and released a dizzying selection of beers. When the pandemic hit, tap rooms had to close down. After the pandemic, demand had changed, and breweries had to rethink their strategy. A renewed focus on simplicity rather than variety now seems to be a wiser and […]

CosMc’s Stellar Chicago Debut

Judging from the long lines, customers think McDonald’s new brain child, “CosMc’s,” is out of this world!

Using a retro character from the ’80’s as the new store mascot, McDonald’s launched the first CosMc’s location in Chicago in December 2023.  Customers have been flocking to the new beverage and small snack format store ever since.

Ten more locations are slated to open in Texas this year.


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