About James Kirby Easterling

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So far James Kirby Easterling has created 5 blog entries.

AI Is Revolutionizing Demand Forecasting

Demand forecasting is at the very core of operations management.

In simple terms, a forecast is a projection or prediction about some future point in time based on underlying assumptions. Demand forecasts—what we project customers will want—range from short-term (operational) to long-term (strategic) and help organizations plan for variables such as production capacity, labor, raw materials, packaging, and transportation needs.

The question isn’t whether demand planning is important or essential. The question, rather, is how to have more accurate forecasts so that […]

US Air Travel Disruptions: The Rule Instead of the Exception?

The airline industry has taken major hits since December 2022, and customer anxiety is on the rise over booking new reservations.

In December—during the peak of the holiday season—Southwest Airlines cancelled over 13,000 flights due to an antiquated and unreliable flight scheduling system.

In January, a nationwide ground stop imposed by the Federal Aviation Administration (FAA) over a computer issue forced a 90-minute halt to all U.S. departing flights, leading to over 10,000 delays in one day alone.

January’s grounding […]

Updating Southwest’s Operations to Prevent Future Meltdowns

The box-office hit The Perfect Storm (2000), starring George Clooney, highlighted a combination of three separate weather fronts that collided which led to one of the fiercest storms in recorded history in the North Atlantic Ocean.

During this past holiday season, several factors collided which led to major flight disruptions for Southwest Airlines. An historic number of flight cancellations and thousands of angry customers have resulted in major financial implications and operational challenges.

Let’s look at some of those factors to understand why […]

How Digital Data Enables Strategic Fit

While Carhartt traces its roots back 133 years, the company is now implementing digital tools (cloud, analytics, artificial intelligence, etc.) to improve its overall supply chain operations.

To implement process improvements, data must be timely, accurate, and relevant. A common expression amongst operations leaders: for something to be “meaningful” it also needs to be “measurable.” Hence the requirement for real-time data analytics.

Carhartt continues to improve its operational capabilities—for example increasing factory automation—as a means to further enhance a differentiated business strategy […]

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