Hilton partners with Lysol and the Mayo Clinic as it repositions its strategy around the core competencies of “clean and safe.”
Other hotels are similarly redesigning strategies and services to meet the return of travelers in a post-coronavirus age.
In this new world of hospitality management, cleanliness is likely to be the customer’s biggest priority, and hotels are preparing to meet those needs in ways never before imagined.
Traditional hotel staples like breakfast buffets, make-your-own waffles, and freshly baked welcome cookies may be replaced with “to go” offerings in sealed bags or packaged cookies provided in hotel rooms. Cleaning technologies like electrostatic sprayers that use hospital-grade disinfectants and ultraviolet light technology may be use to clean public areas as well as rooms. Restrictions on the number of riders on elevators and digital keys that allow guests to enter rooms using their cellphones are likely to also become the norm.
- Hilton Announces Plan To Keep Hotels Clean Post-Coronavirus (Apr 28, 2020, Wochit Business)
- How the Wynn Las Vegas Hotel & Casino Plans to Reopen (Apr 21, 2020, Yellow Productions)