The pandemic has created a need by grocers to make customers feel safer. As a result, contactless technology is being retrofitted to brick-and-mortar stores.
Price Chopper, Wegmans, and Giant Eagle have introduced checkout-free technology in some stores. Grocery chains were reluctant to invest in technology given the low profit margins in the industry, but the pandemic has put an emphasis on checkout safety and speed.
- Introducing Amazon Go and the world’s most advanced shopping technology (Dec 5, 2016, amazon)
- Retail 2020 | 5 Technologies that will change the way you shop (Dec 4, 2017, Lifelong Learners)
- Grocery ‘smart cart’ being pilot tested by Sobeys (Oct 23, 2019, CityNews Toronto)
- Walk-through RFID Checkout Solution & Smart Cameras (Feb 28, 2018, Panasonic Newsroom)
This post is based on the CNBC article, How the coronavirus pandemic helped convince grocery chains to experiment with new tech, by Annie Palmer and Melissa Repko, September 9, 2020, and the YouTube videos in the Spotlight. Image source: Cryptographer/Shutterstock
1. Given the pandemic, one order qualifier that is emerging is checkout speed at a grocery store. Research several contactless technologies Continue reading