The growth of online shopping has exerted new pressures on supply chain managers. The outlook in 2020 is the increased application of technology to achieve faster and smarter performance in the supply chain. This must be accomplished without raising costs or reducing variety and, at the same time, address the growing pressure for greener methods.
Video Spotlight: The Future of Supply Chain
This post is based on the Supply Chain Brief article, Top Five Supply Chain Trends to Watch in 2020, by Joe Harris, January 7, 2020; the Fortune article and video, Delivery Is Getting More Complex, but Will Soon Be Faster and Cheaper, by Hamid Moghadam, September 1, 2017; and the YouTube video, The Future of Supply Chain, by KPMG US, August 22, 2019. Image source: Design Pics / Kelly Redinger.
1. What role will technology play in the years ahead, in improving supply chain performance?
Guidance: Technology will play multiple roles, including automating warehouse functions, artificial intelligence for warehouse planning and design, developing pre-fill order solutions to accelerate delivery, and designing packaging for material reduction, reuse and/or recyclability.
2. What consumer expectations are driving these changes in supply chain Continue reading