Hospitals Work Around IV Bag Shortage

Hospitals Work Around IV Bag Shortage

January 26, 2018

A shortage of IV bag has limited the ability of hospitals nationwide to deliver IV-administered drugs to patients.

The IV bag shortage results from a disruption of IV bag production at Puerto Rican plants, after the hurricane cut the power supply.  The shortage has hospitals scrambling to find alternatives and workarounds to handle an influx of patients during the flu season.

This post is based on the USA Today article, Hospitals find other ways to deliver medicine amid IV bag shortage, by Anne Saker and Shari Rudavsky, January 14, 2018.

Discussion Questions
1. How does the IV bag shortage affect health services?

Guidance: Issues include inability to provide patients with the IV-administered drugs, devise less effective and efficient alternatives and workarounds, stop elective procedures

2. What are healthcare providers’ responses to the IV bag shortage issue?

Guidance: They’re finding secondary suppliers where possible, rescheduling patients, and finding ways to permanently reduce the use of IV bags.

3. In what ways can the IV bag shortage issue be better understood from a supply chain management perspective?

Guidance: Supply chain disruption and risk mitigation is of particular importance to the health care industry; alternative means to provide Continue reading

Facebook
Google+
http://ominthenews.com/tag/service-design/page/9">
Twitter
Ikea Downsizes New Stores

Ikea Downsizes New Stores

January 23, 2018

Ikea’s newest stores have smaller footprints, from pop-up sites, to stores under 10,000 square feet. That’s a big change, compared to the 25,000 square feet of traditional stores.

It’s all part of a new service design for Ikea.  In the past five years, the retailer has seen a decrease in younger couples shopping at the traditional large stores.  As e-commerce has grown for competitors, Ikea is moving to test smaller stores with technology enhancements, increase staffing to give a more personal experience, and compete in the e-commerce channel.

These pilot programs illustrate the need to rework their supply chain to support multiple distribution channels in the future.

This post is based on the Bloomberg article,  The Tiny Ikea of the Future, Without Meatballs or Showroom Mazes, by Carol Matlack, January 10, 2018.

Discussion Questions
1. What are the order qualifiers and order winners being addressed in each of the new retail channel outlets being piloted by Ikea?

Guidance: Review order winners/qualifiers. Students should then apply the order winner/order qualifier concepts to each retail channel outlet being piloted.  Are there multiple ways to address each qualifier?  How would Ikea evaluate the effectiveness of each Continue reading

Facebook
Google+
http://ominthenews.com/tag/service-design/page/9">
Twitter