Hotels Plan Capacity and Cleaning Processes

Hotels Plan Capacity and Cleaning Processes

June 29, 2020

Hilton partners with Lysol and the Mayo Clinic as it repositions its strategy around the core competencies of “clean and safe.”

Other hotels are similarly redesigning strategies and services to meet the return of travelers in a post-coronavirus age.

In this new world of hospitality management, cleanliness is likely to be the customer’s biggest priority, and hotels are preparing to meet those needs in ways never before imagined.

Traditional hotel staples like breakfast buffets, make-your-own waffles, and freshly baked welcome cookies may be replaced with “to go” offerings in sealed bags or packaged cookies provided in hotel rooms.  Cleaning technologies like electrostatic sprayers that use hospital-grade disinfectants and ultraviolet light technology may be use to clean public areas as well as rooms.  Restrictions on the number of riders on elevators and digital keys that allow guests to enter rooms using their cellphones are likely to also become the norm.


Video Spotlight: 


This post is based on the LA Times article, After coronavirus: Your next hotel stay may look Continue reading

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Knock Knock, It’s Walmart

Knock Knock, It’s Walmart

December 2, 2019

Walmart launched inHome Delivery as a new service recently. The retailer has also partnered with a company called Level Home. That company’s Level Lock product, available through WalMart, allows entry to a home without having to install additional hardware to a door.  The Level Lock is attached to your current door lock and can be installed in ten minutes with a screwdriver.

For Walmart’s inHome Delivery, employees deliver groceries to your pantry and refrigerator while wearing cameras, using a one-time access code provided by Level Home for added security.


Video Spotlight:


This post is based on the CNN article, This smart lock lets Walmart deliver groceries inside your home – – no key needed, by Parija Kavilanz, November 13, 2019, and the YouTube videos linked in the Video Spotlight. Image source: Shutterstock/Alexander Kirch

Discussion Questions:

1. How important was it for Level Home to partner with Walmart? What are the major product development benefits of this partnership?

Guidance: Students should recognize that Walmart’s funding and interest in this technology will provide Level Home with resources to Continue reading

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