UPS’s Brown Friday

UPS’s Brown Friday

November 19, 2018

On October 19, 2018, UPS held job fairs at over 170 locations to attract seasonal hires. In anticipation of the holiday buying season, UPS plans to hire 100,000 seasonal workers.   In what UPS is calling “Brown Friday,” they hope to hire 40,000 seasonal workers in one day.


Video Spotlight: UPS’s ‘Brown Friday’ national hiring day


This post is based on the WFSB news story, ‘Brown Friday’ Underway As UPS Looks To Hire Thousands of Seasonal Employees, by Rob Polansky, October 19, 2018, and the YouTube video, UPS’s ‘Brown Friday’ national hiring day, by WTHR, October 19, 2018 Image source: Stockbyte/Superstock.

Discussion Questions:

1. What is the best way for UPS to manage the national hiring day event?

Guidance: Project management would be the best approach to handle this event.  It is complicated by having over 170 locations.  It’s a good opportunity to discuss how to plan such an event using project management techniques.

2. What processes must be in place for this event?

Guidance: Although UPS hires seasonal workers every year, processing over 40,000 applications efficiently will take some planning.  Applications need to be completed correctly, information Continue reading

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