COVID-Sniffing Dogs in Helsinki

COVID-Sniffing Dogs in Helsinki

November 4, 2020

Ten amazing dogs sniff out COVID-19 carrying passengers in Finland’s Helsinki airport.

In a pilot program, passengers are asked to volunteer to run a test wipe across their skin to collect a sweat sample.  The wipe is placed in a cup in a nearby booth, where the dogs quickly go to work and make a physical sign to indicate samples that carry the virus.

These canines can detect the virus in only ten seconds, and up to five days before symptoms even appear.  If one of the dogs indicates that a passenger carries the virus, the person is then sent for a nasal swab test for confirmation.

The airport is hopeful that it can eventually use medical dogs as part of the normal screening process to find effective and efficient ways to keep travelers safe.


Video Spotlight: 


This post is based on the Science Alert article, Dogs Deployed at Helsinki Airport Can Detect COVID-19 With Almost 100% Accuracy, by Michelle Starr, September 25, 2020; the Yahoo! Life article, Dogs Continue reading

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Going Touchless at Dallas-Fort Worth Airport

Going Touchless at Dallas-Fort Worth Airport

July 26, 2020

Effective operations is not just about doing things right, it’s about doing the right things.  Dallas-Fort Worth Airport (DFW) has emerged as the busiest airport in the world with the recent collapse in air travel due to the coronavirus.  These unexpected conditions have required a sharp and timely pivot for long-planned capital and operating plans.

DFW has the advantage of being both the home base and major hub of one of the world’s largest air carriers, American Airlines.  In addition to the summer ramp up in flights (though still substantially off the usual activity for this time of year), airlines have implemented their own changes by relying on more hub and spoke operations requiring less overall flights routing through central hubs.

DFW is responding to the “new normal” by emphasizing sanitation measures and moving to a more self-service model in luggage check-in and boarding.  Technology is being applied to expedite these changes and simultaneously increasing efficiency (with a 20% reduction in operating costs expected).

This quick response and re-focus of competitive priorities has allowed DFW to maintain and to improve its ability to serve both airlines and wary customers.


Video Spotlight: American Airlines to Lift Continue reading

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Kia Recalls SUVS Due to Fire Hazard

Kia Recalls SUVS Due to Fire Hazard

March 9, 2020

Kia is joining Hyundai in recalling SUVs and minivans in the United States because of an electrical short that is a known fire hazard.

Kia and Hyundai combined have recalled over 650,000 vehicles due to this issue in the braking system computer. Engine fires have been reported for several years now in both Kia and Hyundai vehicles.


Video Spotlight:


This post is based on the CBS News article, Kia recalls over 200,000 SUVs and vans for electrical problems that can cause fires, by AP, February 21, 2020, and the YouTube videos featured in the Video Spotlight. Image source: Shutterstock/piotr szczepanek.

Discussion Questions:

1. Why does there seem to be a systematic issue with engine fires for these manufacturers?

Guidance: Students should recognize that a good quality management program should theoretically eliminate a systematic issue altogether.  Ask students to consider the impact of sourcing on quality management.  It is likely the assembled parts, such as the braking computer system, are being shipped from Chinese factories.  Continue reading

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