Article Title: Gaining Operation Management Insights from the iPhone X
Author of Article: Jonathan Crowl
Date of article: November 29, 2017
The iPhone X redesign removed the home button from the design. That allowed for a larger OLED screen, and those functions moved to other places, including more swiping interactions and other buttons. The iPhone X also uses face scanning technology to unlock the phone.
Executives take heed, lessons from this redesign can be applied to innovation in operations management:
- Encourage employees to use a forward-thinking approach
- Encourage small scale testing without punishment for failures
- Welcome ideas from all sources, not just from research and development
1. Should Apple have removed the home button from the iPhone X?
Guidance: Interesting question with no one right answer. On one hand, people like to keep things the same. The old adage of “if it ain’t broke, don’t fix it” could be applied in this case. People are familiar with the home button and its functions on their smart phone. When changing to a new smart phone, a home button makes the learning or transition easier.
Should the home Continue reading