Evolving from Farm-to-Table to Farm-to-Desk

Evolving from Farm-to-Table to Farm-to-Desk

As digital deliveries now account for a sizable portion of their business, several restaurants are trying to bypass third-party ordering platforms such as Grubhub and Uber Eats with their own ordering and delivery systems.

To lure customers away from third-party marketplaces, they offer a variety of incentives that are only available through their own Web sites or mobile apps. They also adapt their cooking methods to account for delivery time.


Video Spotlights:


This post is based on the Bloomberg article, Dig Inn Wants to Optimize Your Sad Desk Lunch, by E.G. Dunn, January 29, 2019; the YouTube video, Dig Inn – Boston, by phantomgourmet, August 17, 2017; and the Fortune article and video, Restaurants face digital dilemma, by J. Kell,  June 9, 2017. Image source: Shutterstock/MSSA.

Discussion Questions:

1. What are the quality problems associated with meal deliveries?

Guidance: As Scott Landers mentioned in the article, the delivery portion of the business has grown faster than capacity, resulting in longer lead times, errors, foods at the wrong temperature, and food quality degradation during delivery.

2. What are some of the product and process design changes Continue reading

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Business Class Comfort in Economy Class – Seriously?

Business Class Comfort in Economy Class – Seriously?

Extra leg room, more recline, comfortable seating in Economy class. This is what SE Aeronautics promises with its newly designed “morphing” seat.

The ultra-thin seat gives the impression of more space, and as it slides forward, passengers enjoy further reclining without affecting other passengers sitting in the rows behind and in front of them.

In principle, the idea has merit, unless it is used to place even more seats in an already crowded space.


Video Spotlight: See the CNBC video on the compartmentalization of Economy class seating


This post is based on the Forbes article, Is This the Airline Seat of the Future?, by C. Elliott, January 19, 2019; and the CNBC article and video, Airplane class wars have come to coach. Here is your guide to the new economy seats, by L. Josephs, December 22, 2018. Image source: ©Spaces Images/Blend Images LLC.

Discussion Questions:

1. Is the new design mentioned in the article a departure from the ‘shrinking’ seat in Economy class?

Guidance: Yes and no. Assuming that airlines keep the pitch between seats around 32 inches, passengers might indeed enjoy extra recline and leg room. The viscoelastic foam seat might even be more comfortable than Continue reading

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P&G’s New Waterless Cleaners: Big Ideas in Small Packages

P&G’s New Waterless Cleaners: Big Ideas in Small Packages

January 30, 2019

Ten years in the making, revolutionary new DS3 cleaning products by Procter and Gamble are liquid-free and have no plastic packaging.

Personal care products like body wash, hand soap, and shampoo as well as home cleaners like laundry soap and toilet cleansers are sold in dry packets.

The removal of water reduces the weight of the product by 80% and the space by 70%, offering sustainability as well as convenience for home use or travel.  Eight DS3 products are due to be in stores in late 2019.

This post is based on the Cincinnati Business Courier article, P&G launching liquid-free cleaning products for home and body, by Barrett Brunsman, December 31, 2018; and the Global Cosmetics News article, P&G to launch waterless, plastic-free beauty brand DS3, by Georgina Caldwell, January 1, 2019. Image source: McGraw-Hill Education.

Discussion Questions:

1. How does the new waterless design relate to sustainability?

Guidance: Since the packets are lighter and smaller, shipping costs and storage space are reduced.  Additionally, the products contain fewer chemicals than those typically used in home cleaners and no unnecessary ingredients.  For instance, these cleaners have no chlorine-based bleaches or phosphates.  Biodegradable and recyclable Continue reading

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