For some time, Facebook has been mired in a series of scandals: Russia’s meddling in the US election through social media, unauthorized sharing of users’ data for financial gain, inadequate vetting of users’ posts resulting in tragic events, etc. The company’s reputation is now tarnished again by the leak of an internal memo seemingly condoning dangerous posts for the sake of growing the business. This is a great opportunity to discuss ethics in operations.
This post is based on the Washington Post article, ‘Maybe someone dies’: Facebook VP justified bullying, terrorism as costs of network’s ‘growth’, by Avi Selk, March 30, 2018. Image sources: cajoer/Getty Images and Panther Media GmbH / Alamy Stock Photo.
1. What is Facebook’s current mission statement? Is it in line with Bosworth’s 2016 memo?
Guidance: When the memo was written, Facebook’s mission was “Making the world more open and connected.” The problem with this statement is that it did not articulate positive outcomes from more connections. In 2017, Zuckerberg remedied the problem and changed the mission statement to “Give people the power to build community and bring the world closer together.”
Bosworth’s memo seems to be aligned with the 2016 mission Continue reading