Grocers Gain Supply Chain Visibility

Grocers Gain Supply Chain Visibility

October 11, 2019

C&S Wholesale Grocers has partnered with FourKites to enable supermarkets and retailers to track store deliveries in real time from orders to delivery with a Delivery Alerts tool.

FourKites uses a predictive analytics platform with a proprietary algorithm to optimize shipment arrival. The network of more than 4 million GPS/ELD (Electronic Logging Devices) incorporates data from “truckload, LTL, ocean, rail, intermodal, last-mile and parcel transportation modes.”

C&S reported lowered operating costs, improved on-time delivery performance, and a 65% reduction in internal productivity loss.


Video Spotlight: How Is FourKites Defining Supply Chain Visibility?


This post is based on the Supermarket News article, C&S brings retailers more supply-chain visibility, by Russell Redman, September 24, 2019, and the YouTube video, How Is FourKites Defining Supply Chain Visibility?, by FourKites, July 18, 2017. Image source: Noel Hendrickson/Getty Images

Discussion Questions:

1. Is C&S Wholesale Grocers’ Delivery Alerts tool an operational success? Explain.

Guidance: Yes – it lowers C&S’ operating costs, improves on-time performance, and increase productivity.

2. How does the Delivery Alerts tool better enable C&S to manage its supply chain?

Guidance: C&S has real-time information on its truckload, less-than truckload, ocean, rail, last-mile, and parcel transportation modes to Continue reading

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McDonald’s Simplifies Operations By Removing Fancy Burgers

McDonald’s Simplifies Operations By Removing Fancy Burgers

McDonald’s is decreasing the number of menu items in an effort to improve speed of service and order accuracy.

The fast food chain has made a lot of changes in the last few years. OM in the News previously reported on McDonald’s decision to remove artificial ingredients from a number of products, new ordering kiosks to reduce queuing, and it’s $1-2-3 menu.

This latest change to decrease product lines allows McDonald’s to improve stores’ operational efficiencies.

This post is based on the CNN article, Here’s why McDonald’s is ditching its fancy burgers, by Danielle Wiener-Bronner, April 18, 2019. Image source: Shutterstock/stormcab

Discussion Questions:

1. How does McDonald’s menu item simplification enhance both efficiency and effectiveness? How do efficiency and effectiveness relate to the competitive priorities?

Guidance: Students should recognize that fewer menu items will reduce inventory/supply chain complexities and improve store operations as efficiency improvements.

Effectiveness is improved by delivering the menu items faster.  Discuss with students how effectiveness can sometimes be the result of efficiency improvements, as in this case.

Have students link the competitive priorities being addressed in this article to either efficiency and/or effectiveness improvements.

This is a straightforward whiteboard exercise Continue reading

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