Meet your New Bot Bellhop

Meet your New Bot Bellhop

September 24, 2018

Eight TUG robots, created by Aethon, Inc., assist with carrying luggage, delivering room service, and helping clean up rooms and hallways at the Sheraton Hotel in San Gabriel, California.  The current favorite, named Gabriel, greets guests in the lobby with a display which reads, “Where do you want to go?”  He then guides them to their destination within the hotel.

The robots are not replacing workers, but rather are being used to save workers time so they can focus on other tasks.  This innovative technology is also used in many hospitals in the U.S. to deliver medication, food, and linens to patients in their rooms.


Video Spotlight: SoCal Sheraton has team of robots toting luggage, room service


This post is based on articles from the San Gabriel Valley Tribune, There are robots on staff at this San Gabriel hotel, by Michelle Mills, August 31, 2018, and from The Star Online, Robot butlers are coming to this Miami hotel, by Dylan Jackson, September 3, 2018; and on the video, SoCal Sheraton has team of robots toting luggage, room service, by ABC7, January 30, 2018. Image source: Shutterstock / studiostoks.

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Aryballe’s Artificial Nose: Smell The Quality

Aryballe’s Artificial Nose: Smell The Quality

August 13, 2018

The artificial nose, developed by French company Aryballe Technologies, can help manufacturers with quality control and new product development.  This bio-optic smell sensor tests the flavor and fragrance of food.

Human noses will still be needed, but this technology adds efficiency.  In product development, when testing how food aromas change over time, it provides clear points of reference, which is difficult for a human to do.  Testing foods for consistency during the manufacturing process can be assisted with this device as well.


Video spotlightAryballe’s ‘artificial nose’ with bio-sensors can boost quality control and NPD


This post is based on the Food Navigator article and video, Aryballe’s ‘artificial nose’ with bio-sensors can boost quality control and NPD, by Niamh Michail, August 2, 2018. Image source: Ingram Publishing/SuperStock.

Discussion Questions:

1. How can this new technology benefit manufacturers and play a role in quality control?

Guidance: From raw material sourcing to finished goods, the artificial nose can help ensure batch-to-batch consistency.  This is referred to as quality of conformance.  Manufacturers need to make sure that each batch of product conforms to the specifications developed in the prototype.  Flavor is one component Continue reading

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UPS Gearing Up for Incredible Bulk?

UPS Gearing Up for Incredible Bulk?

May 14, 2018

UPS is the world’s largest package deliverer, and it is on the brink of entering into home delivery of large, heavy packages.

In a significant strategic shift,  talks are in the works with potential delivery partner Werner Enterprises to help UPS compete in this area, possibly by year end.

Delivery of these purchases is now one of the fastest growing segments of online retail, and UPS wants a piece of the action. Younger consumers in particular want to buy their furniture online.  UPS currently has a maximum weight of 150 pounds for home delivery, but partnering with Werner would enable UPS to deliver for online retailers like Amazon, Wayfair, Ikea, and Target that are trying to compete with companies like Crate and Barrel and big-box stores.

This post is based on the CNBC article, UPS weighs strategy to deliver bulky goods to boost growth, by Andrew Harrar, May 2, 2018. Image source: © McGraw-Hill Education/Andrew Resek.

Discussion Questions:

1. How and why is UPS’s operation’s strategy changing?

Guidance: In the past, investing in speeding up its package-sorting operations has been a key strategy for UPS as it focuses on keeping its costs down.  UPS Continue reading

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