It seems hard to imagine that KFC would run out of chicken. That’s their main menu item! How can they operate without chicken?
Turns out, they can’t. The majority of KFC’s UK restaurants were forced to close due to a chicken shortage. Approximately 650 of the 900 KFCs closed in February 2018, while many of those that remained open, operated with a reduced menu.
The origins of the shortage: KFC decided to switch suppliers from Bidvest to DHL and QSL (a food distributor) in October 2017. They promised to “revolutionize the UK foodservice distribution market.” Part of the promise included reducing logistics emissions to net zero over the life of the contract.
The change in distributors affected Bidvest and DHL. Bidvest laid off 255 employees after it lost the contract, while DHL and QSL opened a new distribution center, and hired approximately 300 new employees.
Although improved performance was promised, not everyone saw such a rosy future. GMB, the UK trade union for the displaced Bidvest employees, warned KFC of potential problems with the switch to DHL. Mick Rix, the GMB’s national officer said:
“We warned them a few months Continue reading