Walmart Drone Deliveries Take Off

Walmart Drone Deliveries Take Off

October 5, 2020

Walmart is partnering with drone delivery provider Zipline to make on-demand deliveries of select health and wellness products in the United States in early 2021.  Zipline is known for medical drone operations in Africa.

Walmart also has a pilot project to delivery grocery and household products with automated drones from Flytrex. This is in response to Amazon obtaining FAA approval to test its own Prime Air delivery drones.


Video Spotlight: 


This post is based on the CNBC article, Amazon and Walmart’s emerging delivery drone battle escalates with Zipline deal, by Riley de Leon, September 14, 2020, and the YouTube videos in the Spotlight. Image source: Flystock/Shutterstock

Discussion Questions:

1.  What additional operations processes will need to be designed to support drone delivery for most companies in the future?

Guidance: Students should readily note what can go wrong with a drone delivery.  What happens if a drone malfunctions along the route?  What happens if someone interferes with the drone’s flight path?  How would Continue reading

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Going Touchless at Dallas-Fort Worth Airport

Going Touchless at Dallas-Fort Worth Airport

July 26, 2020

Effective operations is not just about doing things right, it’s about doing the right things.  Dallas-Fort Worth Airport (DFW) has emerged as the busiest airport in the world with the recent collapse in air travel due to the coronavirus.  These unexpected conditions have required a sharp and timely pivot for long-planned capital and operating plans.

DFW has the advantage of being both the home base and major hub of one of the world’s largest air carriers, American Airlines.  In addition to the summer ramp up in flights (though still substantially off the usual activity for this time of year), airlines have implemented their own changes by relying on more hub and spoke operations requiring less overall flights routing through central hubs.

DFW is responding to the “new normal” by emphasizing sanitation measures and moving to a more self-service model in luggage check-in and boarding.  Technology is being applied to expedite these changes and simultaneously increasing efficiency (with a 20% reduction in operating costs expected).

This quick response and re-focus of competitive priorities has allowed DFW to maintain and to improve its ability to serve both airlines and wary customers.


Video Spotlight: American Airlines to Lift Continue reading

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Wendy’s: Where’s the Beef?

Wendy’s: Where’s the Beef?

In the 1980s, Wendy’s ran a very successful advertising campaign with the now-famous phrase, “Where’s the beef?”

This phrase has taken on new meaning as just under 20% of the company’s restaurants are out of beef.  Obviously, this is a difficult problem as Wendy’s is famous for its hamburgers.

The problem traces its origins to meat processing plants that are shut down, or are shutting down due to problems with a large number of workers contacting coronavirus.  These shut downs are now impacting the operations of Wendy’s.


Video Spotlight: 


This post is based on the CNBC article, Nearly A Fifth of Wendy’s US Restaurants Are Out of Beef, Analyst Says, by Amelia Lucas, May 5, 2020; the NY Post article, Trump Says He’ll Call Wendy’s Executive to Help Fix Meat Shortage, by Bob Fredericks, May 6, 2020; and the YouTube videos in the Spotlight. Image source: Shutterstock / smirart

Discussion Questions:

1. Why was Wendy’s one of the first to be hit by the meat Continue reading

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