The Demise of Small Pharmacies

The Demise of Small Pharmacies

February 8, 2020

Changing trends in how customers fill their prescriptions and how big pharmaceutical companies transform the healthcare industry have caused closures of regional supermarket pharmacy counters across the U.S.

Fewer customers visit pharmacy counters while grocery shopping because many order their medications by mail, often in bulk, or get them at lower costs at big pharmacies like CVS and Walgreens.

In addition to better deals on drug costs, big pharmacies offer healthcare “hubs” staffed by doctors and medical personnel to provide a wide range of medical services such as blood testing, diet seminars and yoga classes.


Video Spotlight: Grocery Stores Shutter In-Store Pharmacies


This post is based on the PYMNTS.com article, Grocery Stores Shutter In-Store Pharmacies, by PYMNTS, January 26, 2020, and the YouTube video, Grocery Stores Shutter In-Store Pharmacies by PYMNTS Media, January 27, 2020. Image source: Shutterstock / kurhan

Discussion Questions:

1. What are the operational challenges facing regional supermarket pharmacy counters?

Guidance: The operational challenges include (1) reduced customer demand because customers make fewer trips to pharmacy counters while grocery shopping; (2) higher drug costs due to limited connections to insurers and pharmaceutical companies; and (3) inability to  compete with big pharmacies that Continue reading

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Walmart’s Produce 2.0 Plan

Walmart’s Produce 2.0 Plan

December 9, 2019

Walmart is making plans to renovate its produce department with wider aisles, low-profile displays, new signage, and segmented organic offerings.

Walmart will consider the change a success if shoppers add produce to their basket while shopping in other departments, essentially making Walmart a one-stop shop for consumers.


Video Spotlight: Walmart to redesign produce section


This post is based on the Produce Retailer article, Produce 2.0 ‘very important move in the right direction’ for Walmart, by Ashley Nickle, November 26, 2019, and the YouTube video Walmart to redesign produce section, by Newschannel 9 WSYR Syracuse, November 21, 2019. Image source: Shutterstock/Iakov Filimonov.

Discussion Questions:

1. Why is Walmart investing in its produce business?

Guidance: Walmart wants to position itself as a complete one-stop retailer that customers will think of as a place to buy everything including produce.

2. Is Walmart’s Produce 2.0 a strategic operational decision?  Explain.

Guidance: Produce 2.0 is a strategic operational decision because it enables Walmart to compete better by raising its reputation as a non-traditional grocer and providing customers with a better one-stop shopping experience.

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Greener Parties with Ball Corp

Greener Parties with Ball Corp

September 3, 2019

Ball Corporation is launching a new aluminum cup as a response to concern about plastic waste.

Ball Corporation’s market research finds that 67% of customers in the U.S. will visit a venue more often if aluminum cups are used instead of plastic ones.  Aluminum cups are more environmentally friendly than plastic as they do not have a limit on the number of times they can be recycled.


Video Spotlight: Sustainable beverage cans: Ball Corporation


This post is based on the Business Green article, Greener parties: Ball Corp unveils first aluminium cup in bid to cut plastic waste, by Madeleine Cuff, August 27, 2019, and the YouTube video, Sustainable beverage cans: Ball Corporationby Ball Corporation, June 6, 2018. Image source: Pongasn68/Getty Images.

Discussion Questions:

1. What makes aluminum cups more sustainable than plastic?

Guidance: Aluminum can be recycled an unlimited number of times. Cups made from aluminum can be reused, unlike single-use plastics.

2. How is Ball Corporation responding to growing customer concern about plastic waste?

Guidance: Ball Corporation plans to introduce aluminum cups in retail stores by 2021, with a price tag of 25 cents each.  The aluminum cups will replace Continue reading

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