Hotels Plan Capacity and Cleaning Processes

Hotels Plan Capacity and Cleaning Processes

June 29, 2020
Lisa M. Spencer

Hilton partners with Lysol and the Mayo Clinic as it repositions its strategy around the core competencies of “clean and safe.”

Other hotels are similarly redesigning strategies and services to meet the return of travelers in a post-coronavirus age.

In this new world of hospitality management, cleanliness is likely to be the customer’s biggest priority, and hotels are preparing to meet those needs in ways never before imagined.

Traditional hotel staples like breakfast buffets, make-your-own waffles, and freshly baked welcome cookies may be replaced with “to go” offerings in sealed bags or packaged cookies provided in hotel rooms.  Cleaning technologies like electrostatic sprayers that use hospital-grade disinfectants and ultraviolet light technology may be use to clean public areas as well as rooms.  Restrictions on the number of riders on elevators and digital keys that allow guests to enter rooms using their cellphones are likely to also become the norm.

Video Spotlight: 

This post is based on the LA Times article, After coronavirus: Your next hotel stay may look Continue reading →

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COVID-19 Sensors in Development

COVID-19 Sensors in Development

June 7, 2020
Lisa M. Spencer

Will bomb sniffing dogs find themselves out of work?  Technology originally being developed to identify chemicals or explosives in airports and planes is now being repurposed to seek and find people carrying coronavirus.

Airbus and California tech start-up, Koniku, are developing a contactless screening sensor that can detect the presence of COVID-19 in people’s breath or sweat, even if they are unaware that they are infected.  Sensors can be mounted on airport or airplane walls. An alarm would sound if an infected person walks by.

Testing in airports could begin as early as the end of the year.

Video Spotlight: 

This post is based on the Fox News article, Airbus eyeing “smell sensors” capable of detecting coronavirus on planes, by Brooke Crothers, May 7, 2020, and the YouTube videos in the Spotlight. Image source: Westend61/Getty Images

Discussion Questions:

1. Where in the product life cycle is the idea of using smell sensors to detect disease?

Guidance: While dogs have Continue reading →

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Hershey’s To Manufacture Its Own Masks

Hershey’s To Manufacture Its Own Masks

May 26, 2020
Anita Lee-Post, Ph.D.

Hershey is investing $1 million to acquire new production capabilities to make face masks for its employees and their families as a response to the COVID-19 pandemic.

Unlike other food and beverage companies that retrofit existing equipment for personal protective equipment (PPE) production, Hershey is expanding its capabilities to keep both chocolate and PPE manufacturing operations running.  This way Hershey ensures a safe and clean working environment for continual operations as well as providing relief for much needed face masks to protect health workers and general public against the highly contagious coronavirus.

Video Spotlight: 

This post is based on the Food Dive article, Hershey to acquire facility to manufacture face masks, by Jessi Devenynys, April 28, 2020, and the YouTube videos in the Spotlight. Image source: Shutterstock / Dech St

Discussion Questions:

1. What capacity decision has Hershey made in response to the COVID-19 pandemic?

Guidance: Face masks are in short supply as they are a key personal protective equipment (PPE) to combat the COVID-19 pandemic.  The masks are also Continue reading →

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