Will queues become a thing of the past?
Realistically, some queues will still exist post-pandemic, but many that go virtual now for health and safety reasons may stay virtual for efficiency’s sake later on.
Technology is becoming an invaluable tool in keeping customers safe, whether they are waiting to enter a favorite pub, spending time in airports, or seeking urgent care. Magnetic queuing grids, timed-entry passes, and virtual lines are making waiting safer, more efficient, and more pleasant, and it appears that they are here to stay.
- Virtual Queues, COVID-19 response – Ombori Grid (Mar 27, 2020, Ombori)
- Eliminate Lines with Virtual Queuing Technology (Jul 22, 2020, Vantiq)
- 1st look as Disney World reopens amid COVID-19 (Jul 8, 2020, Good Morning America)
This post is based on The Atlantic article, The pandemic could end waiting in line, by Elissaveta M. Brandon, October 28, 2020; the Cinema Blend article, How Waiting In Line Works At Disney World During The Pandemic, by Mack Rawden, November 11, 2020; and the YouTube videos in the Spotlight. Image source: Peeradontax/Shutterstock
1. What applications of virtual queues are being used to better manage Continue reading