Wow Bao’s Automated Eatery

Wow Bao’s Automated Eatery

December 4, 2017

Article Title: A Dumpling Served By A Robot? Wow Bao Gives Chicago Its First Fully Automated Eatery

Author of Article: Samantha Bomkamp

Date of article: November 17, 2017

Source URL: http://www.chicagotribune.com/business/ct-biz-wow-bao-automated-restaurant-20171117-story.html

Wow Bao is opening a restaurant in Chicago that removes wait staff from the ordering and pickup of food.

This will be its sixth restaurant in the Chicagoland area, and its fourteenth overall.  The chain plans to double its number of locations with the new locations using this automated technology.

Customers will either order from a kiosk or from an app on their phone.  They will then pick-up the order from a cubbie with an LED screen displaying their name when the order is ready.

Behind the scenes, people will still prepare the food. But the only interaction a customer may have with an employee is a concierge, who is available to assist with the ordering process or to handle problems.

Discussion Questions
1. What benefits are gained from automated ordering and order delivery?

Guidance: Automated ordering tends to increase the accuracy of the orders, and reduce the time to place the orders. It also changes the staffing requirements. You have removed the Continue reading

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The 26 Second T-Shirt

The 26 Second T-Shirt

September 28, 2017

Title of Article: China Snaps Up America’s Cheap Robot Labor

Author of Article: K. Hamlin

Date of Article: August 30, 2017

Source URL: https://www.bloomberg.com/news/articles/2017-08-30/china-snaps-up-america-s-cheap-robot-labor

This BusinessWeek article describes the production of a 33¢ T-shirt by a Chinese company in the United States (US). In early 2018, Tianyuan Garments Co. will open a $20 million factory in Little Rock, Arkansas, using American-made robots which can produce a T-shirt every 26 seconds.

Tianyuan is one of the largest apparel makers supplying major brands worldwide. Rising labor costs in China have made production with robots attractive, and rapid advances in technology have made feasible the complex process of sewing. Further advances in the garment industry are around the corner.

Discussion Questions

1. Discuss the advantages and disadvantages for Tianyuan in having a factory overseas.

Could discuss tax cuts, labor costs in the US, fewer workers due to automation, consistency in output, capacity utilization, depreciable assets, capital investment, and currency fluctuation.

2. Develop a plausible worker-machine chart for the Tianyuan factory in Little Rock, Arkansas.

Groups of machines will likely be managed by 1 or 2 workers to ensure the 26 second takt time.  See Softwear Automation’s simulation of a Continue reading

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