Virtual You – Coming Soon

Virtual You – Coming Soon

October 20, 2019

Imagine using cloud supported technology and mixed reality headsets to create a virtual you, capable of using your own voice to deliver flawless speeches in languages you don’t actually speak!

This technology was recently showcased by Microsoft.  While the technology is currently expensive and requires some changes or improvements to be a reality in the business world, it holds interesting promise for the future of video conferencing, making it even more versatile and realistic than ever before.

Other companies have various holographic communications technology in the works as well.


Video Spotlight:


This post is based on the Video Conferencing Daily article, Azure Video Conferencing Impresses at Inspire 2019, by Ethan J., October 8, 2019; the Business Wire article, Double Me brings the Jedi Hologram Conference to every home by 2020, by Albert Kim, September 5, 2019; and the YouTube videos, Move over Tupac! Real Life-size Holograms set to Revolutionize Videoconferencing, by Human Media Lab, April 18, 2018, and Demo: The magic of AI neural TTS and holograms at Microsoft Inspire 2019 Continue reading

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Project Management: AI and Human Synergy

Project Management: AI and Human Synergy

April 21, 2019

A new study by Gartner reports that by 2030, 80% of a typical project manager’s tasks will be done via automation and artificial intelligence. This type of program and portfolio management (PPM) software is expected to begin appearing later this year.

Specifically, the study says AI can collect, analyze, and report data much more quickly than people.  Also, rather than using their keyboard and mouse, project managers can more easily query and interface software via chatbots and conversational AI.

Some observers believe that AI will ultimately help project managers be more effective at their jobs. AI’s aren’t expected to perform the “human” elements of the job, such as advising clients, leading project teams, and offering empathy and human interaction.


Video Spotlight: AI might create more jobs than it destroys


This post is based on the Tech Republic article, Will AI lead project managers to the unemployment line?, by Moira Alexander, March 28, 2019; the ITWeb article, AI to eliminate 80% of project management tasks, by Staff Writer, March 25, 2019; and the Tech Republic video, AI might create more jobs than it destroys, Alison DeNesco, November 14, 2017. Image source: Shutterstock / Phonlamai Photo

Discussion Continue reading

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Domino’s Expands Use of Virtual Ordering

Domino’s Expands Use of Virtual Ordering

Domino’s is trying out an Artificial Intelligence (AI) system to take phone orders.

Domino’s ordering assistant, “Dom”, has been available on smartphone apps since 2014, and has been very successful as part of the phone app, allowing customers to place voice orders.  Using voice commands provides a hands-free methods of placing an order.

Dom also exists as a chatbot on Facebook and on Domino’s webpage.  Now, Domino’s is moving this technology to phone orders with a limited test introduction.

This post is based on the Chain Storage article, Pizza chain’s virtual ordering assistant takes on a new task, by Deena M. Amato-McCoy, April 23, 2018. Image source: Shutterstock / Ljupco Smokovski.

Discussion Questions:

1. Why would Domino’s want to use this technology?

Guidance: The biggest reasons are related to cost.  The workers at the store can now concentrate on filling the orders rather than taking the phone calls, or tracking orders.  This should result in labor savings.

2. What problems might Domino’s encounter with the use of Dom for phone orders.

Guidance: Previous uses of Dom, including voice ordering through the smartphone app, have been well received.  Domino’s use of humor Continue reading

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