Welcome to this week’s OM in the News roundup! Here’s what we’ve been blogging about. All posts include videos and discussion prompts for supply chain and OM classes.
New Service Process Designs at Fast Food Restaurants
Burger King, Shake Shack and Taco Bell are adding drive-thru lanes and increasing automated pick-up in the store and at walk-up windows. Read more…
Image source: jax10289/Shutterstock