Sizzling Airplane Food in Phoenix

Sizzling Airplane Food in Phoenix

Unsafe temperatures in the transport of airline food are even more reasons to dislike it.

During the summer months, the temperature on the tarmac of Phoenix Sky Harbor International Airport is often well above 100 degrees. As food is transported from catering facilities to airplanes, it may reach unsafe temperatures. LSG Sky Chefs’ management and the union representing the catering company’s workers offer different perspectives on the issue and, in the absence of recent FDA inspections, it is difficult to determine whether passengers are actually at risk of food poisoning.


Video Spotlight: Grave Concerns About Airline Food Safety


This post is based on the NBC News article, Airline Catering Workers in Phoenix Say Food Is Getting Too Hot on the Tarmac, by A. Kaplan, L. Bomnin, and V. Nguyen, December 28, 2019, and the YouTube video, Is Airline Food Safe to Eat? What You Need to Knowby NBC News/TODAY, December 27, 2019. Image source: Kasto/123RF.

Discussion Questions:

1. What factors contribute to potentially unsafe temperatures before the food is loaded on a plane?

Guidance: Temperatures in the air and on the tarmac are very high during the summer months. According to some workers, the delivery Continue reading

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The Most Expensive Mile in the Delivery Chain

The Most Expensive Mile in the Delivery Chain

The “last mile” is the last piece in delivery, and it is the most expensive one.

This last piece can account for 50% of the delivery cost because it is labor-intensive, and the trend toward ever faster home deliveries by truck can have a substantial impact on the environment. As competition in the delivery business intensifies, shippers are trying to cut the costs of the last mile. Flirtey, a delivery drone startup, is poised to rival Amazon in its quest to dominate the airborne delivery business.


Video Spotlight: Delivery Drones


This post is based on the CBS News article, Delivering the Goods: Drones and Robots Are Making Their Way to Your Door, by CBS News, December 15, 2019, and the YouTube video, Can Delivery Drones and Robots Make It in the Last Mile?by CBS Sunday Morning, December 15, 2019. Image source: Shutterstock/Phoenixns.

Discussion Questions:

1. Why did Amazon decide to lose a billion dollars on free, one-day shipping during the holiday season?

Guidance: Amazon is involved in the retail and delivery businesses. It bet that the appeal of free, one-day shipping would incentivize customers to buy their holiday gifts on the Amazon Web site. Amazon Continue reading

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Shippers Struggle with Holiday Deliveries

Shippers Struggle with Holiday Deliveries

December 23, 2019

In 2019, overall shipping volume has increased 21% for the holiday season compared to 2018. Cyber Monday and Black Friday occurred later this year, which has contributed to the lower on-time delivery rate.

FedEx’s on-time delivery rate has decreased from 77% to 68% this year.  Likewise, UPS has gone from an 86% to an 80% on-time delivery rate.


Video Spotlight:


This post is based on the CBS News article, Shipping companies struggle to deliver holiday packages on time, by Vladimir Duthiers, December 19, 2019, and the YouTube videos listed in the Video Spotlight. Image source: William Potter/Shutterstock

Discussion Questions:

1. How important is it for a 3PL carrier to have an on-time delivery rate comparable to their industry rivals?

Guidance: Ask students to consider that Amazon no longer works with FedEx.  Imagine how FedEx’s on-time delivery rate would decrease if added package volume from Amazon were being carried.

Students may start to see the decision by Amazon to drop FedEx could possibly be related to Continue reading

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