Kia Recalls SUVS Due to Fire Hazard

Kia Recalls SUVS Due to Fire Hazard

March 9, 2020

Kia is joining Hyundai in recalling SUVs and minivans in the United States because of an electrical short that is a known fire hazard.

Kia and Hyundai combined have recalled over 650,000 vehicles due to this issue in the braking system computer. Engine fires have been reported for several years now in both Kia and Hyundai vehicles.


Video Spotlight:


This post is based on the CBS News article, Kia recalls over 200,000 SUVs and vans for electrical problems that can cause fires, by AP, February 21, 2020, and the YouTube videos featured in the Video Spotlight. Image source: Shutterstock/piotr szczepanek.

Discussion Questions:

1. Why does there seem to be a systematic issue with engine fires for these manufacturers?

Guidance: Students should recognize that a good quality management program should theoretically eliminate a systematic issue altogether.  Ask students to consider the impact of sourcing on quality management.  It is likely the assembled parts, such as the braking computer system, are being shipped from Chinese factories.  Continue reading

Facebook
Twitter
Productivity vs. Patient Safety at Walgreens and CVS

Productivity vs. Patient Safety at Walgreens and CVS

Tired employees at Walgreens and CVS are making mistakes that may threaten patient safety.

For some time, pharmacists have argued that understaffed and high-pace work environments are contributing to medication errors and compromising public safety. Management has challenged these allegations but is planning to review the standards used to evaluate pharmacists’ performance.


Video Spotlight: Medication Errors at 24-Hour Pharmacies


This post is based on The New York Times article, At Walgreens, Complaints of Medication Errors Go Missing, by E. Gabler, February 21, 2020, and the YouTube video, Prescription Drug Dispensing Errors Kill 100,000 People Per Year in USby CBSDFW, May 14, 2018. Image source: fstop123/Getty Images.

Discussion Questions:

1. How do Walgreens and CVS try to ensure high levels of productivity from their pharmacists?

Guidance: The productivity index is measured by the ratio of output to input. In this article, the efforts mentioned to boost productivity involve a reduction of inputs through increased quantitative workload and multi-tasking. The high pace of work, lower staffing levels (e.g. elimination of overlapping pharmacists, reduced work hours for technicians), and longer hours contribute to quantitative overload. Answering the phone, filling drive-through and in-store orders, and giving flu shots Continue reading

Facebook
Twitter
Sizzling Airplane Food in Phoenix

Sizzling Airplane Food in Phoenix

Unsafe temperatures in the transport of airline food are even more reasons to dislike it.

During the summer months, the temperature on the tarmac of Phoenix Sky Harbor International Airport is often well above 100 degrees. As food is transported from catering facilities to airplanes, it may reach unsafe temperatures. LSG Sky Chefs’ management and the union representing the catering company’s workers offer different perspectives on the issue and, in the absence of recent FDA inspections, it is difficult to determine whether passengers are actually at risk of food poisoning.


Video Spotlight: Grave Concerns About Airline Food Safety


This post is based on the NBC News article, Airline Catering Workers in Phoenix Say Food Is Getting Too Hot on the Tarmac, by A. Kaplan, L. Bomnin, and V. Nguyen, December 28, 2019, and the YouTube video, Is Airline Food Safe to Eat? What You Need to Knowby NBC News/TODAY, December 27, 2019. Image source: Kasto/123RF.

Discussion Questions:

1. What factors contribute to potentially unsafe temperatures before the food is loaded on a plane?

Guidance: Temperatures in the air and on the tarmac are very high during the summer months. According to some workers, the delivery Continue reading

Facebook
Twitter