How Do We Dine 6 Feet Apart?

How Do We Dine 6 Feet Apart?

Restaurants are planning their reopening and reinventing the dining scene.

As restaurants plan their reopening, they are learning about new safety protocols, finding out how Asian restaurants adapted, and developing new guidelines on their own. The challenges abound as restaurateurs have to create a safe and inviting environment while discarding features that used to attract diners. The reopening process will be gradual, and its success uncertain. It does not appear to be an opportunity to start from scratch but rather to build on a good reputation developed before the crisis.


Video Spotlight: Reopening Restaurants with Caution


This post is based on The New York Times article, Safe Dining? Hard to Imagine, but Many Restaurants Are Trying, by K. Severson, April 26, 2020, and the YouTube video, Reopen or Stay Closed: Georgia Restaurants Face a Hard Choice, by The Washington Post, April 27, 2020. Image source: Onoky/SuperStock.

Discussion Questions:

1. What are the challenges that restaurateurs face as they decide to reopen?

Guidance: The challenges involve modifying their operations in the face of uncertainty. They include: 1) predicting demand and determining appropriate inventory levels, 2) creating checklists for cleaning and food preparation, 3) eliminating some signature Continue reading

Facebook
Twitter
The Auto Race to Make Ventilators

The Auto Race to Make Ventilators

Should automakers be forced to make ventilators during the coronavirus pandemic?

President Trump recently ordered General Motors to make ventilators. This order came shortly after GM had already planned to start making ventilators and had required “top dollars” for doing so. Are automakers well positioned to produce ventilators? This article examines the challenges they face when building production capacity for specialized, medical devices.


Video Spotlight: Ford Planning to Produce Ventilators


This post is based on the CNN.com article, Automakers Are Racing to Make Ventilators. But It’s Not That Easy, by J. Wattles and P. Valdes-Dapena, March 27, 2020, and the YouTube video, Ford Motor CEO on Shifting Production from Cars to Ventilators, by CBS This Morning, March 24, 2020. Image source: Fuse/Getty Images.

Discussion Questions:

1. In the article, what are the obstacles to the immediate production of ventilators by non-medical manufacturers?

Guidance: According to the article, the obstacles include: intellectual property rights, lack of engineering and process expertise, lack of trained workers, and safety concerns. Other obstacles to consider are potential shortages of raw materials needed worldwide as well as the time and cost to repurpose factories and get new production Continue reading

Facebook
Twitter
No-Inventory Stores

No-Inventory Stores

February 29, 2020

Showrooms have existed for many years.  Now, however, more stores are turning to the concept of a showroom that has very little inventory—especially clothing stores.

The lack of inventory generates several advantages associated with less inventory.  In many cases, the stores are not reducing the size of the store, they are replacing the inventory with experiences.  The inventory can be replaced by personal stylists, cafes, a streamlined return desk, or office space.

The Canada Goose store in Toronto has taken the experience approach to new levels with a daily snowstorm.  Customers begin “The Journey” by walking through “The Crevasse” that simulates walking on cracking ice.  Another stop on “The Journey” is the “Gear Room.”  This room resembles a Norway seed vault.  It is where the customers select Canada Goose coats and accessories to try out in “The Cold” room.  In this room, arctic conditions are simulated, with the temperature set at 10 degrees Fahrenheit.

If “The Journey” has gone according to plan, customers will leave the store empty-handed.  But, they will be anticipating the delivery of their new Canada Goose gear.


Video Spotlight:

Facebook
Twitter